Satisfied IBM Apptio Customer
November 12, 2025

Satisfied IBM Apptio Customer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Cost Analytics (formerly Cost Transparency)

Overall Satisfaction with IBM Apptio

Cost transparency, chargeback, and showback. Business problems include portfolio management and tracking labor costs and cloud costs.

Pros

  • Financial reporting
  • Showback and chargeback costs
  • Custom dashboards

Cons

  • Functionality to change data table names
  • Exporting large, embedded reports
Easy to use and lots of features, customization options
  • Eliminates manual reporting efforts for chargebacks and showbacks
  • Accurate labor reporting to understand areas of project spend
My business uses data ingestion via Azure Data Lake, All of our Apptio data sources come from ADL and then loaded to IBM Apptio. The data quality and timing is critical for accurate reporting and metrics within IBM Apptio.
They are very attentive and supportive of any requests and questions.
  • None

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

Well-suited and user-friendly for custom reports to be used by end-users,

Comments

More Reviews of IBM Apptio

  1. Home
  2. Technology Business Management Software
  3. IBM Apptio Reviews
  4. User Review of IBM Apptio