Great infrastructure for monthly dev
Updated December 17, 2021

Great infrastructure for monthly dev

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud Bare Metal Servers

Being used as our primary production for our Web Apps, Internal Facing Apps, and our database warehouse.

Pros

  • Quick Deployment
  • Wide global footprint
  • Many auxiliary services beyond servers

Cons

  • Downtime!
  • Limited availability in certain markets
  • Some outdated documentation
  • Per server costs are down
  • Accessibility is up
  • Downtime has increased
The servers themselves are a commodity product. Dell is Dell, HP is HP. When comparing vendors for this service, you are looking at price, SLA, and easy of use for support.

Do you think IBM Cloud Bare Metal Servers delivers good value for the price?

Yes

Are you happy with IBM Cloud Bare Metal Servers's feature set?

Yes

Did IBM Cloud Bare Metal Servers live up to sales and marketing promises?

Yes

Did implementation of IBM Cloud Bare Metal Servers go as expected?

Yes

Would you buy IBM Cloud Bare Metal Servers again?

Yes

Amazon Elastic Compute Cloud (EC2), Microsoft Azure, Rackspace Cloud Hosting
Development, USA presence, and single source provider solutions are great for IBM Bluemix. You will need to establish DR locations as the uptime is not up to standards.

IBM Cloud Bare Metal Servers Feature Ratings

Infrastructure-as-a-Service (IaaS)
8.3
Service-level Agreement (SLA) uptime
6
Dynamic scaling
Not Rated
Elastic load balancing
Not Rated
Pre-configured templates
Not Rated
Monitoring tools
9
Pre-defined machine images
Not Rated
Operating system support
9
Security controls
9

IBM Cloud Support and Implementation

We did not use IBM professional services to deploy and instead used our own technical staff. All went smooth in the data centers where there was capacity.
The support is decent and in an emergency they will help you if you make enough noise. However the creation of "class of customers" within the IBM ecosystem I think is a step backwards as it can put emergencies on the back burner simply because we didn't pay enough in monthly fees.

Evaluating IBM Cloud Bare Metal Servers and Competitors

  • Price
When buying bare metal its all about price and SLA
It wouldn't change. Bare metal is a simple procurement process.

IBM Cloud Bare Metal Servers Support

ProsCons
Quick Resolution
Good followup
Problems get solved
Support cares about my success
Quick Initial Response
Less knowledgeable
Escalation required
Need to explain problems multiple times
No. Found it unnecessary most of time since reboots and KVM is self service.

Comments

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