IBM Clinical Development - Our preferred EDC partner!
Updated February 12, 2021

IBM Clinical Development - Our preferred EDC partner!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Clinical Development (ICD)

IBM Clinical Development is one of the preferred EDC vendors that is being used in widely used in our organization. I have been using IBM Clinical Development for designing the study databases and also as one of the end users of these EDC, and the experience so far has been amazing!

The best part of working with IBM Clinical is that it is very user-friendly. Thereby reducing the overall turn around time of any activity, and thus reducing the cost and the time spent on building and maintaining a project on IBM.
  • User-friendly database build module. Thus enabling study builds in record times.
  • Effective Randomization and Inventory management module.
  • IBM Clinical Development has one of the amazing technical support teams in the industry.
  • We cannot have multiple study accesses for a study in the studies supported by IBM clinical. eg. Coder and Data manager.
  • Though all the study-build related errors are flagged on the study-build page, some errors like incorrect dynamics applied, which eventually affects the subject PDF extraction, reports, etc.
  • When the study is imported from another IBM studies, certain attributes remain running in the background even if it seems to be disabled.
  • Time Saving - We could deliver a fully functional eCRF within the record time of 15 days.
  • Cost Saving - Reduces the overall turn around time thus eventually helping stay within the budget.
  • Prompt customer support team thus helping in before time resolution of issues.
I haven't got an opportunity to evaluate any products.
Integrated functionality with global standards, User-friendly, Cost effective.
Amazing support staff!

Do you think Merative Clinical Development delivers good value for the price?


Are you happy with Merative Clinical Development's feature set?


Did Merative Clinical Development live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Merative Clinical Development go as expected?

I wasn't involved with the implementation phase

Would you buy Merative Clinical Development again?


I would highly recommend IBM Clinical Development because it suits the industry requirement, and also due to user-friendly interface.