Item: IBM Cloud Bare Metal Servers
Rating: 5
Author: Verified User

Overall Satisfaction with IBM Cloud Bare Metal Servers

Use Cases and Deployment Scope

We are using Bare-Metal Servers to host web applications and REST APIs. We also use them for deployment and staging environments.

Pros and Cons

Pros

Good customization
Fast connectivity
Reliable hardware

Cons

Expensive compared to other providers.
Lack of included priority support.
Admin portal is slow and difficult to use.
Basic support response is extremely slow.

Return on Investment

Costly product offerings
Reliable hardware
Reliable network performance

IBM Bare Metal Servers Provisioning

It is on par with other server systems.

Alternatives Considered

I picked IBM Cloud Bare Metal Servers because I was doing business with Softlayer before IBM acquired them. Unfortunately, the level of service has declined sharply since the acquisition.

IBM Cloud Portfolio

When budget is a priority, I use AWS. When I need raw power and no support, I use IBM.

Their Bare Metal Servers are great and some of the most reliable I have used. However, I do believe they are overpriced, especially for SSD options in comparison with their competitors. Also, it baffles me as to why premium support isn't included in Bare Metal products, as they are priced far higher than their virtual compute products.

IBM Cloud Bare Metal Servers Feature Ratings

Comments

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Joe Cornejo
(Vendor Representative) commented 5 years ago
Thanks for the feedback! We appreciate the insight and will use this commentary to continually improve the offering going forward. Please do reach out if we can help with anything else at all with your IBM experience!
Joe Cornejo
(Vendor Representative) commented 5 years ago
Dave, I will try to follow up with you as well via email. If you have anything I can assist with please let me know!

Reliable Hardware, Poor Support, I Miss SoftLayer