1. Home
  2. Database-as-a-Service (DBaaS)
  3. IBM Cloud Databases Reviews
  4. User Review of IBM Cloud Databases
IBM Compose MongoDB Review
Updated April 07, 2020

IBM Compose MongoDB Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud Databases

IBM is our backend database for our company's SaaS platform. It's currently used across our whole organization. We chose to use a MongoDB and Compose provides this for us.
  • IBM Compose does a good job of addressing Customer Service issues in a timely manner.
  • IBM Compose provides automatic backups which has been very useful at times.
  • You can't change the names of deployments after they've been created.
  • Sometimes you get over-billed due to mistakes, but customer service resolves this when you reach out.
  • Compose has gone down from time to time but overall maintains solid uptime.
  • I think we've received a positive ROI using IBM Compose. It has been a fairly cost-effective and scalable solution for our database needs, which is why we've stuck with Compose for 3+ years now.
All our databases are hosted on Compose. We haven't seen a reason to switch providers, however, we have compared with some others and Compose seems to be the best from a cost and reliability standpoint.
IBM Compose is a good solution if you'd like to use MongoDB. They've been around for a while, generally have good customer support, and are generally reliable.

IBM Cloud Databases Feature Ratings

Database-as-a-Service
7.0
Automatic software patching
Not Rated
Database scalability
7
Automated backups
7
Database security provisions
7
Monitoring and metrics
Not Rated
Automatic host deployment
Not Rated

IBM Cloud Support and Implementation

We've reached out several times with issues described before, such as billing issues and database backup issues. Each time we reached out to support, they were helpful and responsive in getting our situation resolved. Ideally we wouldn't have had any billing or backup issues but we realize these things happen and it was nice to know that support would work with you to get the issue resolved quickly