Reliable Event Streamer
December 20, 2022

Reliable Event Streamer

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Event Streams

We have started using IBM Event Streams to solve multiple problems in our organizations, in which most important is fraud analytics, so whenever a customer files instant claims too many times or have unusual activity we instantly send it for scrutiny, before approving the claims and procedures. We are also analyzing traffic and events on app and web to pitch the most suitable product to customer. Apart from this for APIs, we use it as messaging bus to handle peak demands during the day and ensure all payments are timely and successful.

Pros

  • UI is great
  • Apache Kafka
  • handles large traffic very well
  • Reliable and has less downtime

Cons

  • Monitoring of traffic
  • Reporting on traffic and events
  • Less downtime on payment APIs
  • Fraud reduction on real-time claims settlement
  • Retries reduced for APIs

Do you think IBM Event Automation delivers good value for the price?

Yes

Are you happy with IBM Event Automation's feature set?

Yes

Did IBM Event Automation live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Event Automation go as expected?

Yes

Would you buy IBM Event Automation again?

Yes

Azure Synapse Analytics (Azure SQL Data Warehouse), Microsoft Power BI
It is well suited for event architecture, when things and decisions are real time and those decisions have some serious impact, so to provide better customer experience, we can use this as we found using it more reliable and less downtime than our previous self developed architecture. It is able to handle load well and queue requests when system is not working.

Integrating IBM Event Streams

It was relatively easier to integrate IBM Event Streams with our APIs. Ensuring the build is reliable and working was also easy.

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