Experiences with IBM Instana
October 09, 2025
Experiences with IBM Instana
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM Instana
Root Cause analysis. We use it with a variety of our managed services customers and it has proven invaluable in determining the cause of most issues we face on a day to day basis.
Pros
- Tracing - shows calls and sub calls throughout the system
- Correlation - easy see what is going on with the underlying infrastructure when looking at a trace
- Alerting - a variety of alert channels are available to allow for low vs high level alerts to go out via the correct channel
Cons
- log ingestion, currently relies only on open telemetry which can be cumbersome
- helped avoid a potential disaster prior to go live by uncovering some DB call issues
Correlation between infrastructure and tracing
visibility of relationships between services in a situation where I was unfamiliar with a subset of services (could quickly understand what was calling what.
Do you think IBM Instana delivers good value for the price?
Yes
Are you happy with IBM Instana's feature set?
Yes
Did IBM Instana live up to sales and marketing promises?
Yes
Did implementation of IBM Instana go as expected?
Yes
Would you buy IBM Instana again?
Yes
Comments
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