IBM MaaS360 is a great product and a staple at our job to manage MPOS devices
December 30, 2024

IBM MaaS360 is a great product and a staple at our job to manage MPOS devices

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM MaaS360

We utilize IBM MaaS360 on a daily basis for all of our MPOS iPads for their day-to-day management. We enroll them with ABM and deploy apps and policies. We also have it installed on our corporate laptops to easily wipe a laptop if needed.

Pros

  • Simplicity of the site
  • Device group management
  • Ease of configuring profiles
  • App management

Cons

  • Would love to see "tagging" be added as a feature
  • We have saved a lot of time by through automation in IBM MaaS360.
  • We have saved the company money from being able to contact support after hours to troubleshoot an important issue.
Policy & App Management as well as the ease of setting up Device Groups.
We've always used IBM MaaS360 for MPOS devices so that's an unknown.
IBM MaaS360 is simpler to use overall. The only 2 things that Meraki clearly does better than IBM MaaS360 is the "tagging" functionality for devices which is very convenient for pushing an app or policy to a subset of devices quickly. The other thing is certificate management. We are able to deploy certificates to individual stores to allow them to register an application whereas in IBM MaaS360 that has not been feasible due to limitations on deploying certs to groups of devices at stores.

Do you think IBM MaaS360 delivers good value for the price?

Yes

Are you happy with IBM MaaS360's feature set?

Yes

Did IBM MaaS360 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM MaaS360 go as expected?

I wasn't involved with the implementation phase

Would you buy IBM MaaS360 again?

Yes

IBM MaaS360 is great for iPad management and their support team is very responsive.

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