IBM Rational Team Concert Review
June 20, 2014

IBM Rational Team Concert Review

Srivardhan Dingari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Modules Used

  • Workflow Management (Rational Team Concert)

Overall Satisfaction with IBM Rational Team Concert

The whole team uses IBM Rational Team Concert. The main focus is to write change requests which includes implementation work tickets, reviews etc.
  • Dead Lines are clearly assigned through change requests
  • Tracking the assignments (Implementation Work Tickets)
  • Process
  • GUI can be implemented much more efficiently with clarity. I personally feel the current IBM Rational Team Concert is little clumsy.
  • Increased employee efficiency is definitely a point to be considered when all the employees are resolving the change requests in a timely manner.
It is easy for the organization to identify what kind of problems there are in the project and how many change requests have been resolved and how many are pending. Thereby the employer can pro-actively arrange the meetings and address the issues to the team members.

Using IBM Rational Team Concert

50 - Automotive
5 - There are people who train us. Also the dedicated team which helps when IBM - RTC is non functional
  • Change Requests
  • Ballets
  • Work Tickets
  • Change Requests
  • Tracking the project
As I am using the latest version of IBM-RTC I hope I am happy with it. If the advanced version comes with more features, I would definitely like to use it.

Evaluating IBM Rational Team Concert and Competitors

  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
As the tool has the facility to use in web mode as well as desktop level, I feel it is very convenient.

IBM Rational Team Concert Implementation

IBM Rational Team Concert Support

As I have no issues so far with IBM Rational Team Concert I recommend the team / Employer to go with it
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Not Available
Yes - The tool was not showing the required tabs. There was an issue and was fixed by my supporting team
As said earlier, I was unable to view my project and all the required tabs in the tool. I struggled a lot to fix the issue. Finally it was resolved by the support team by correcting the code.

Using IBM Rational Team Concert

As I am using it.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Ballets, CRs