Overall Satisfaction with IBM Rational Team Concert
The whole team uses IBM Rational Team Concert. The main focus is to write change requests which includes implementation work tickets, reviews etc.
- Dead Lines are clearly assigned through change requests
- Tracking the assignments (Implementation Work Tickets)
- Process
- GUI can be implemented much more efficiently with clarity. I personally feel the current IBM Rational Team Concert is little clumsy.
- Increased employee efficiency is definitely a point to be considered when all the employees are resolving the change requests in a timely manner.
It is easy for the organization to identify what kind of problems there are in the project and how many change requests have been resolved and how many are pending. Thereby the employer can pro-actively arrange the meetings and address the issues to the team members.
Using IBM Rational Team Concert
50 - Automotive
5 - There are people who train us. Also the dedicated team which helps when IBM - RTC is non functional
- Change Requests
- Ballets
- Work Tickets
- Change Requests
- Tracking the project
Evaluating IBM Rational Team Concert and Competitors
- Product Usability
- Product Reputation
- Prior Experience with the Product
As the tool has the facility to use in web mode as well as desktop level, I feel it is very convenient.
Checkout criteria
IBM Rational Team Concert Implementation
- Implemented in-house
Change management was minimal
IBM Rational Team Concert Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
Not Available
Yes - The tool was not showing the required tabs. There was an issue and was fixed by my supporting team
As said earlier, I was unable to view my project and all the required tabs in the tool. I struggled a lot to fix the issue. Finally it was resolved by the support team by correcting the code.
Using IBM Rational Team Concert
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Ballets, CRs
- Traceability