Flexibility...at a price
Bryan Sarazin | TrustRadius Reviewer
June 20, 2014

Flexibility...at a price

Score 5 out of 10
Vetted Review
Verified User
Review Source

Software Version

4.0

Modules Used

  • All

Overall Satisfaction with IBM Rational Team Concert

Our organization used RTC as our comprehensive ALM tool to replace older Rational tools (ClearCase, BuildForge). It was the first tool used to provide work item tracking, which was vital as we were shifting to Agile methodologies. Rational Team Concert helped as unify the tools used across the organization while providing flexibility to different needs across business units.
  • Customizing work items is easy and flexible
  • Project Management is easy
  • Minimal administrative overhead
  • Workflows are not always intuitive
  • Native build tools not up to par
  • Source control streams concept
  • Increased efficiency
  • Better reporting
  • Better visibility
One of the downsides for us was the capabilities of the native build tools were lacking. The project management and work item tracking capabilities are great and I would recommend the tool to anyone. There is a definite learning curve with RTC as a source control system, and the streams are a concept unique to the product.
It is most likely well-suited for large organizations. How flexible do your ALM tools need to be? RTC is extremely flexible, but there is an associated learning curve to understand the flexibility. How quickly do we need to put the tools in place? We started with an early version of the tool (2.0), and the process to get RTC operationalized was lengthy.