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IBM Rational Team Concert - A Hit or Miss based on how you use it
February 27, 2017

IBM Rational Team Concert - A Hit or Miss based on how you use it

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Workflow Management (Rational Team Concert)

Overall Satisfaction with IBM Rational Team Concert

IBM Rational Team Concert (RTC) is used across our whole organization as a tool to capture a workflow of tasks to be performed per team.
  • Provides a complete workflow of work items to be performed within a team.
  • Provides customizable templates for creating and modifying the workflows based on how your team functions.
  • Provides, easy to use reports and querying functionality for managers to get a good glimpse of the overall project.
  • IBM RTC user-interface feels very dated compared to the competition.
  • Often times we find it to be very heavy and hence is slow to respond, which is sometimes discouraging to use.
  • It lacks some of the main integrations we would like to see from a development standpoint like seamless Git integration for instance.
  • It has given us a way to manage a project, consisting of a large team of members.
  • The reports and queries are an easy way to look at tasks assigned to a particular member or team.
  • It provides for a way to generate development burn-down charts and defects ratio.
  • It has although, created an overhead on development teams to enter data into the RTC system in order to get the benefits of the above.
An alternative which I have very briefly used is Atlassian's JIRA, which is very similar to IBM RTC, although has a modern UI, feels light-weight and is faster to respond and additionally has seamless integration with Bitbucket, which is a Git platform, and other Atlassian products creating a nice ecosystem for an entire organization to be invested in
In my opinion, RTC is probably well-suited for a very large organization that relies on it completely for project management. But it does bring in the overhead of managing and keeping it up-to-date in order to extract its benefits. It is not as good at integrating with other tools/platforms like Git for instance to enable seamless integration between developer check-ins and RTC tasks.