Great and effective security solution for you organization.
April 15, 2024

Great and effective security solution for you organization.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Security QRadar SOAR

Our whole organization's security is managed by IBM Security QRadar SOAR, we have defined alerts within the application so whenever an alert is triggered, it automatically investigates the problem and provides us with a document containing the time and location where it happened and ip address and url if available and some few other data. And ever since we started using IBM Security QRadar SOAR, our organisation had a better ROI as unlike IBM SEIM, it not only raises an alert but also automatically starts the investigation process.
  • Have very good UI which makes defining alerts really easy.
  • Does not only raise an alert like IBM SEIM but also starts the investigation process.
  • Provides a detailed document after the investigation process for further analysis.
  • The document contains all the required data about the problem. Such as the time when it happed and the ip address related to it etc.
  • Not very stable and sometimes becomes unresponsive and requires a restart.
  • Customer support should be improved.
  • Better ROI as it automatically starts the investigation process unlike IBM SEIM.
  • It is not very stable as it sometimes become unresponsive.
  • Can set custom alerts that provides all kinds of detail like the time when it was triggered, location, ip address etc.

Do you think IBM Security QRadar SOAR delivers good value for the price?

Yes

Are you happy with IBM Security QRadar SOAR's feature set?

Yes

Did IBM Security QRadar SOAR live up to sales and marketing promises?

Yes

Did implementation of IBM Security QRadar SOAR go as expected?

Yes

Would you buy IBM Security QRadar SOAR again?

Yes

If your you're already using IBM products then I would suggest you to start using IBM Security QRadar SOAR as your primary security solution as it integrates well with other IBM products and if you're using IBM SEIM, then I would strongly suggest to switch to IBM Security QRadar SOAR as unlike IBM SEIM, it also automatically starts the investigation process and provides you with the result.