IBM Security Verify Review
Updated February 06, 2024
IBM Security Verify Review
Score 9 out of 10
Vetted Review
Verified User
Software Version
IBM Security Access Manager (ISAM), legacy product
Overall Satisfaction with IBM Security Verify
We use the tool to implement EAI, SAML, OAuth, and OIDC solutions for the applications across the organization. We mainly use it for authorization and token-based solutions for applications passing via SAML. It addresses almost all the security issues and they keep releasing fix packs for any security or solutions concerns we raise.
- The seamless integration/interaction with multiple tools based on the organization's requirements
- The availability of multiple authentication or authorization solutions within the tool
- Seamless single sign-on across business partners
- Multi-factor authentication is the key to this tool
- Out-of-the-box functionalities
- Customizing the solutions based on the requirement
- The configuration file is quite complex. It's sometimes hard to understand what's for what. I wish there were a simpler UI since we have a junction setup and all
- Security
- Reliable
- Stability
Do you think IBM Security Verify delivers good value for the price?
Yes
Are you happy with IBM Security Verify's feature set?
Yes
Did IBM Security Verify live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM Security Verify go as expected?
I wasn't involved with the implementation phase
Would you buy IBM Security Verify again?
Yes
IBM Security Verify Feature Ratings
IBM Security Verify Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes, the support we receive is quick in all the cases we report and it does not have limitations. The teams involved always makes sure the case the resolved and they follow up for the responses.
If the initial support team isn't able to fix somethings, they make sure to send it to next level and schledule calls with us to make sure the satisfactory solution is provided
We once had an issue with one of the productions boxes replication was out of sync and had very huge impact. When the team was involved to support us, they joined the calls of straight 6 hrs. They made sure to provide the temporary solution to mitigate the outage as a initial fix and made sure the issue was fixed permanently.