Enhancing Uptime and Efficiency with IBM SevOne
October 15, 2025

Enhancing Uptime and Efficiency with IBM SevOne

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM SevOne

IBM SevOne is our go-to tool for monitoring network health very closely. It provides us with real-time information, helps us reduce downtime, and increases our customer service. The tool tracks network performance, detects problems and prevents them from occurring across our different branches.

Pros

  • Network performance monitoring
  • Cloud and hybrid setup
  • Issue detection
  • Custom dashboards

Cons

  • Nevertheless, we still need training in order to utilize all of its features.
  • Customizing reports can sometimes be challenging.
  • Automated monitoring takes over the manual task and reduces the workload of the staff.
  • Fast identification of issues ensures uninterrupted service.
  • It is support for audit and regulatory requirements.
IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.

Do you think IBM SevOne delivers good value for the price?

Yes

Are you happy with IBM SevOne's feature set?

Yes

Did IBM SevOne live up to sales and marketing promises?

Yes

Did implementation of IBM SevOne go as expected?

Yes

Would you buy IBM SevOne again?

Yes

SolarWinds Network Performance Monitor (npm)
It assists us in quickly locating and rectifying sluggish systems, provides a smooth operation for customer portals, and accommodates both cloud and local installations. The comprehensive reports also contribute to quicker business decisions.

IBM SevOne Feature Ratings

Automated network device discovery
9
Network monitoring
1
Baseline threshold calculation
8
Alerts
8
Network capacity planning
9
Packet capture analysis
9
Network mapping
10
Customizable reports
8
Wireless infrastructure monitoring
9

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