Overall Satisfaction with IBM Watson Assistant
We are using this tool for more than 2 years to build our chatbot to address service desk queries which is integrated very easily.
- Easy to build chatbots and virtual assistants
- Easily integrated
- Robust design and scope
- User interface needs to be improved
- Sometimes defining variables formatting is not upto mark and update.
- Address all chatbot process very easily
- Better customer service support
- Powerful tool with latest functionalities
IBM Watson Assistant comprises with latest functionalities and features which address all complex chatbot process very and integrate with spreadsheet data in well defined way
- Dialogflow (formerly Api.ai)
IBM Watson Assistant provides better defined process to build and design chatbot campared to other competitors
Do you think IBM watsonx Assistant delivers good value for the price?
Yes
Are you happy with IBM watsonx Assistant's feature set?
Yes
Did IBM watsonx Assistant live up to sales and marketing promises?
Yes
Did implementation of IBM watsonx Assistant go as expected?
Yes
Would you buy IBM watsonx Assistant again?
Yes