Best powerful tool to build chatbot process
March 22, 2022

Best powerful tool to build chatbot process

Saurabh Mishra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Assistant

We are using this tool for more than 2 years to build our chatbot to address service desk queries which is integrated very easily.
  • Easy to build chatbots and virtual assistants
  • Easily integrated
  • Robust design and scope
  • User interface needs to be improved
  • Sometimes defining variables formatting is not upto mark and update.
  • Address all chatbot process very easily
  • Better customer service support
  • Powerful tool with latest functionalities
This is a powerful tool for building and integrating chatbot processes in a simplified way.
IBM Watson Assistant comprises with latest functionalities and features which address all complex chatbot process very and integrate with spreadsheet data in well defined way
  • Dialogflow (formerly Api.ai)
IBM Watson Assistant provides better defined process to build and design chatbot campared to other competitors

Do you think IBM watsonx Assistant delivers good value for the price?

Yes

Are you happy with IBM watsonx Assistant's feature set?

Yes

Did IBM watsonx Assistant live up to sales and marketing promises?

Yes

Did implementation of IBM watsonx Assistant go as expected?

Yes

Would you buy IBM watsonx Assistant again?

Yes

Dialogflow (formerly Api.ai)
IBM Watson Assistant provides best way to build chatbot very easily and customer support is also very good. It's not a good fit for using and defining variable for file formatting usage.