Content management made easy.
February 07, 2019

Content management made easy.

Ben Williams | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Content Hub

It is mostly used within a select few teams within our IT department. We use it for calling applications through internal pages on our intranet. These applications are usually like the OCR software that enables a quick view of the file or our the software which reviews damage to a vehicle based on images. This saves handlers valuable time for more important tasks.
  • It has a wide variety of built-in API calls.
  • Building unique pages is simple and straightforward and requires only basic fundamental knowledge to get started.
  • More advanced API calls can be developed simply.
  • The organization of the application is poor and some elements could be more easily accessible not buried in menus.
  • There is little to no community around the application and what does exist is out of date.
  • Does not work well with our IBM applications as well as you would expect, which seems a common issue with IBM products.
  • Freed up user time to call a variety of applications quicker.
  • Allowed developer an easier tool to integrate other applications for end users.
  • Allowed us to have a single method of application implementation and usage that is easier to debug, saving time.
I haven't had experience outside of the IBM applications but can confirm that compared to other content tools provided by IBM, this is one of the more complete packages.
It is appropriate for building custom pages/apps that call specific programs and content without giving direct access to those programs. We have yet to come across a proposed use case where it was inappropriate to use.

Acoustic Content Feature Ratings

WYSIWYG editor
Code quality / cleanliness
Admin section
Page templates
Library of website themes
Mobile optimization / responsive design
Publishing workflow
Form generator
Content taxonomy
SEO support
Bulk management
Availability / breadth of extensions
Community / comment management
Internationalization / multi-language
Role-based user permissions