IBM Watson Review
November 08, 2019

IBM Watson Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Modules Used

  • Ustream eCDN (IBM Cloud Video Enterprise Content Delivery Network)

Overall Satisfaction with IBM Watson Media's Video Streaming

It is used across the whole organization to help my clients to watch interviews remotely whenever they cannot join in person at our facility located in Milan. We use it whenever it is requested by the client. We also use it to record our sessions, download the videos and make these available for watching at a later stage to reference.

Pros

  • Streaming video.
  • Recording sessions.
  • Easy link connection.
  • Password access to be able to view different projects.

Cons

  • It does not allow for the streaming of two different languages at the same time, with the possibility to record in both languages on two different files.
  • You cannot record a session for more than three hours.
  • You cannot see the name of people who are connected as viewers.
IBM Watson Media is well suited for any streaming of video content with sound. You can stream right from your laptop. I never tried from mobile as we always use it from a fixed PC connected with a digital camera and audio system.

IBM Video Streaming Feature Ratings

IBM Watson Media's Video Streaming Support

They only offer support in English, so there is no number for us to call.
ProsCons
Problems get solved
No escalation required
Support understands my problem
Slow Resolution
Poor followup
Not kept informed
Difficult to get immediate help
Slow Initial Response

Comments

More Reviews of IBM Video Streaming

  1. Home
  2. Video Streaming Platforms
  3. IBM Video Streaming Reviews
  4. User Review of IBM Video Streaming