Item: IBM watsonx Orchestrate
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

IBM Orchestrate is the perfect product for connecting different apps, like Salesforce in our case along with Gmail and a couple of others we use in our daily lives... It was easy to import our automations into it's interface without a hitch and there's an AI assistant on top of that, super seamless well worth the change

Pros and Cons

Connecting our salesforce data and creating analytics to suite our needs
Has helped simplify some of our complex processes
The pricing for our company size was also a plus

The initial learning wasn't as easy since there aren't to many guides to learn by oneself
Also figuring out how to modify certain AI models was complicated at the beginning
The chatbox should be a virtual assistant, it's to automated for my liking

Return on Investment

Super easy once you learn how to use to simplify your work load
The pricing isn't to bad, depends on your company size
The Language support has also been so useful, the tool can support multiple languages

Key Insights

Do you think IBM watsonx Orchestrate delivers good value for the price?

Not sure

Are you happy with IBM watsonx Orchestrate's feature set?

Yes

Did IBM watsonx Orchestrate live up to sales and marketing promises?

Yes

Did implementation of IBM watsonx Orchestrate go as expected?

Yes

Would you buy IBM watsonx Orchestrate again?

Yes

Likelihood to Recommend

The only thing that really stands out and could use some fixing is the tutorial part of things and they aren't that enticing to learn from... there are still questions that come up and aren't in the tutorials listed... But when we did start creating our own AI tools and implementing them it was very seamless and worked well for most of our team! Which stands out, a lot of IT workers agreeing on a tool is very complicated

Dynamic Integration of technology and works seamlessly

Software Version

Overall Satisfaction with IBM watsonx Orchestrate