Review IBM watsonx Orchestrate
Overall Satisfaction with IBM watsonx Orchestrate
My use case is in the financial sector, focused on credit recovery. We are building an AI agent designed to support the debt collection process, improving efficiency, personalization of customer interactions, and increasing recovery rates.
Pros
- the agent maintain memory of the member's information throughout the credit recovery process.
- significant efficiency gains througouth large-scale automation
Cons
- I think there's room for improvement in IBM watsonx Orchestrate because all features released must be available in Brazil to ensure full adoption
- when expect both efficiency gains and revenue growth in the credit recovery process
orchestrate many agents consenting different applications
agent connections
Do you think IBM watsonx Orchestrate delivers good value for the price?
Yes
Are you happy with IBM watsonx Orchestrate's feature set?
Yes
Did IBM watsonx Orchestrate live up to sales and marketing promises?
Yes
Did implementation of IBM watsonx Orchestrate go as expected?
Yes
Would you buy IBM watsonx Orchestrate again?
Yes


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