Do NOT use this PEO! Terrible Customer Service Experience.
March 15, 2024
Do NOT use this PEO! Terrible Customer Service Experience.
Score 1 out of 10
Vetted Review
Verified User
Software Version
5 to 149 employees
Overall Satisfaction with Insperity
Insperity's marketing team miscommunicated a deadline for benifits open enrollment. As a result, I missed the enrollment period by 4 days. After being instructed to file by paper, they denied me coverage! Every attempt to work with their benifits team to rectify the issue has been unproductive. I was instructed a benifits manager would call me... they never did... and have since stopped responding to my emails.
- Negative Impact
Do you think Insperity delivers good value for the price?
No
Are you happy with Insperity's feature set?
No
Did Insperity live up to sales and marketing promises?
No
Did implementation of Insperity go as expected?
No
Would you buy Insperity again?
No