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Insperity

Score6 out of 10

31 Reviews and Ratings

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What is Insperity?

Insperity’s complete PEO services provide the scalable infrastructure needed to eliminate inefficiencies, control expenses and reduce risks to help sustain profitability. The Insperity PEO solution combines personalized service and HR technology, aiming to maximize the effectiveness of the client's people.

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Categories & Use Cases

Who Buys & Uses Insperity

Insperity Reviews

What users are saying about Insperity.
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Insperity One-Stop-Shop for HR and Benefits

Incentivized
Verified User
Representative in Sales (11-50 employees employees)

Use Cases and Deployment Scope

It let a small company like mine have HR, Payroll, Reporting, performance reviews all in one place. This platform also enabled our small business to get better tiered insurance that is usually only available to large corporations. It streamlined all of these operations, and also had reps from Insperity for support and questions.

Pros

  • Payroll
  • Benefits/ Insurance
  • Performance Review
  • Enablement

Cons

  • They're portal could be more intuitive
  • Have a mobile app thats easy to use
  • More benefit options

Return on Investment

  • Help me find employe directory with names, numbers, emails, org chart
  • I like they're benefits seemed on par with large corporations
  • Payroll can be managed by 1 person easily

Alternatives Considered

Empower and Gusto

Other Software Used

La Growth Machine, Surfe, LinkedIn Sales Navigator

In my opinion, Beware Insperity

Incentivized
Matt WestfallView profile
President and CIO at ECAN Solutions, Inc (1-10 employees employees)

Use Cases and Deployment Scope

We had engaged Insperity to help with payroll and benefits administration.

Cons

  • Communicating policies and rules clearly.

Return on Investment

  • In my experience, they cost me a lot of money for no return
  • In my opinion, they use a crappy insurance provider with little to no actual benefits

Insperity makes the onboarding process better

Incentivized
Crystal Balentine, PHRView profile
SVP/HR Officer in Human Resources at FNB Bank (51-200 employees employees)

Use Cases and Deployment Scope

We use Insperity for pre-employment testing and promotional moves within the company to check skills for new or current employees who want to make a change.

Pros

  • System is easy to use
  • Have tools that can be sent to managers so that they can choose the testing that works best for their position.
  • Easy to deal with.

Cons

  • We honestly don't see anything that needs a change at this point.

Return on Investment

  • It has helped us avoid bad hires.

Alternatives Considered

Asana and Paylocity

Other Software Used

Paylocity, Asana

Maybe their POE works, but in my experience, their other models do not...

Incentivized
Seth CovingtonView profile
Owner/Partner in Corporate at Tarzan & Jane Travel Centers (51-200 employees employees)

Use Cases and Deployment Scope

We were promised an HR team, and we received a few phone numbers for team members who were nearly impossible to reach...

Our biggest complaint though is that, in my opinion, the user interface is very outdated and extremely difficult to use.

To be fair, we were not using the POE model that they offer but were using the self guided option.

In my opinion, the ease of use offered by basic industry names like Gusto and OnPay far outweighs any benefits you receive from using Insperity Workforce Optimization.

Pros

  • Onboarding Processes

Cons

  • In my opinion, user Interface is terrible
  • In my experience, HR "Team" very rarely answers the phone numbers that you are given
  • I think it is very expensive for what is offered

Most Important Features

  • Payroll

Return on Investment

  • Made the Payroll process more difficult than cheaper options

Small Business Switch Away from Insperity Workforce Optimization

Incentivized
Lonnie deMarcoView profile
HR Operations Advisor / Fractional HR / Talent Aquisition in Human Resources at Private (11-50 employees employees)

Use Cases and Deployment Scope

Insperity Workforce Optimization was being used for all HR functions upon my arrival to the company, including but not limited to: payroll onboarding, I-9 process, employee handbook signing, benefits including medical, dental, STD and LTD, time and attendance and HR record keeping. Prior to my assignment as an HR Consultant (Generalist) for this small company client, they were utilizing Insperity and Insperity's specialists for all of their administrative HR needs.

Pros

  • Payroll Administration

Cons

  • Cost of overall product
  • Cost of benefits (medical, dental, LTD, STD, other)
  • Sales process
  • Small business HR Support (State law administration and knowledge, etc)

Most Important Features

  • Payroll
  • Benefits
  • State Law administration

Return on Investment

  • For the cost, Insperity no longer made sense for the organization. We ended up going with a smaller but highly reputable PEO that gave us a better product and service for less cost.

Alternatives Considered

Justworks and Paychex Flex

Other Software Used

Justworks, Paychex Flex, TriNet

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