If you're considering Insperity - keep looking. Lacking a ton of basic features and not user friendly.
January 13, 2021

If you're considering Insperity - keep looking. Lacking a ton of basic features and not user friendly.

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Insperity PerformSmart

I would say the user interface with Insperity is poor. I've used several softwares for HR and this is by far the hardest to navigate and use. The layout is off and when trying to do something as basic as viewing a pay stub is not easy. The information housed is everything you need, just hard to view it when you do.
  • There is a single dashboard that is filled with a lot of information in one place.
  • When trying to request off you click on time & attendance and it feels like you go back in time with the layout of the site. The words used and number of clicks to get something as basic as a request off is more than usual.
  • Getting information that is more than what is displayed on the dashboard is not easy and takes a lot of clicking.
  • I don't see a positive impact Insperity has on my ROI. Its time wasted to see information that I shouldn't have to spend so much time on.
I've used many HCM systems in the past. The things I do most are view paystub, view my accrued time off and request time off. Sometimes submit expenses. Here, I find myself staying away from those things. In fact, the company can submit expenses here but they choose to use an excel instead because of how NON user-friendly it is.

Do you think Insperity PerformSmart delivers good value for the price?

No

Are you happy with Insperity PerformSmart's feature set?

No

Did Insperity PerformSmart live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Insperity PerformSmart go as expected?

I wasn't involved with the implementation phase

Would you buy Insperity PerformSmart again?

No

I would say to keep searching if you find yourself considering Insperity. In the past several companies I've been at, every single HCM software has been better. I find myself not looking at information as often as I used to. I would view a paystub or look to see how many days off I have left in other roles. Here, I find the time needed to navigate that information is not worth it.