InterSystems HealthShare - Modern Interoperability Solutions for Modern Healthcare Organization Challenges
June 01, 2022

InterSystems HealthShare - Modern Interoperability Solutions for Modern Healthcare Organization Challenges

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with InterSystems HealthShare

We utilize InterSystems IRIS for Health and HealthShare Unified Care Record as our Integration Platforms to ensure robust, reliable sophisticated integrations between disparate clinical and business information systems.

Our organization has come to respect the unmatched reliability and capabilities on display often by the creative solutions to common and uncommon integration challenges faced by modern healthcare organizations.
  • A wealth of specific integration adaptors provided with the product, allowing for rapid low-code integrations for a myriad of use-cases.
  • Most InterSystems provided functionality delivered with the product can be review and extended to allow for rapid development of custom solutions for adaptors and tools not met out-of-the-box.
  • Continual timely releases ensure organizations can keep up to date with the rapidly changing healthcare integration space, while trusting that upgrades do not mean months of testing and validation. Most major upgrades can be completed within a few weeks of simple unit testing.
  • Improvements to built in REST, SOAP and FHIR adapters to allow for low-code solutions against modern integration web service APIs.
  • Terminology engine improvements to provide auto-mapping against the plethora of terminology datasets required by FHIR and US CDI standards.
  • Tighter integration with Git/GitHub and similar platforms to enable Continuous Integration and Development models out of the box not only for general developers but healthcare integrators.
  • Support - InterSystems Support ensures no matter what challenge we face, we can rapidly figure out how to get started via InterSystems amazing Worldwide Response Center and/or the InterSystems Community.
  • Consistent, reliable upgrades make us comfortable to keep up to date with the latest features and capabilities without risking our wealth of existing robust integrations.
  • Ability to utilize InterSystems code for guidance and direction in our own custom code makes it clear InterSystems wants to empower their customers to better their business and bring value to their customers.
  • Simple integration development time has been reduced from weeks to days.
  • Complex integration development time has been reduced from months to weeks.
  • On-call Support after-hours for the integration team has been nearly non-existent since the move to InterSystems, increasing employee retention and satisfaction as InterSystems 'just works'.
  • Less need to purchase other products to implement complex integrations through web service APIs and SQL ETL processes - it can all be done with InterSystems.
InterSystems HealthShare is not your standard integration platform. While the Health Connect product could be construed as an 'interface engine', it is so much more. The capabilities to extend the engine using low code and visual business process modeling ensures a wealth of use cases not covered by a traditional interface engine.

Furthermore, while not a direct competitor of Epic (Epic is in fact an InterSystems customer themselves), we are far more comfortable relying on the robustness of the HealthShare platform for complex integrations, data modeling and data normalization using HealthShare than just Bridges and Interconnect alone.

Do you think InterSystems HealthShare delivers good value for the price?


Are you happy with InterSystems HealthShare's feature set?


Did InterSystems HealthShare live up to sales and marketing promises?


Did implementation of InterSystems HealthShare go as expected?


Would you buy InterSystems HealthShare again?


InterSystems HealthShare is an extremely powerful platform for which we have not found a need it cannot meet. Granted, some particular complex solutions may require a bit more 'engineering' level talent than some healthcare organizations staff in their traditional 'interface departments'.

Organizations that make the investment in InterSystems AND their staff through training and empowerment of bettering their career will rapidly reap the rewards of a robust integration foundation with support for rapidly increasing the organization's ability to action their data using analytics, natural language processing, machine learning and business process orchestration.

Through HealthShare, I have been able to harvest key business and clinical metrics rapidly from plain text blobs into discrete data elements, empowering our analytic users, reducing manual data entry and bettering the lives of our most important customer - the patient.