IRONSCALES just works!
Overall Satisfaction with IRONSCALES
As an MSP we resell, deploy and manage client security software including IRONSCALES. We actively monitor clients' email filters and ensure false positives (if any) are whitelisted and if there are any messages reported by the end users as missing, dig them out of quarantine. We use it for both M365 and Google environments.
- AI driven message scoring
- Banner notifications to end users on a per message basis
- Mostly hands off management
- Deployment is extremely easy for M365
- Multi-tenant phishing simulations - does not allow for single campaign management
- Google deployment is less than ideal but functional
- Changing product names is confusing
- Low maintenance - very rare to get a false positive
- URL filter - Keeps even reputable senders on the watchlist in case they've been breached and are sending inadvertent malicious links.
- Attachment filter
- Understanding its limitations with regards to cyber security education campaigns
- Rigid domain lists. Might be attributed to how we purchase through a distributor but if a client needs to add a monitored domain name, it must be requested instead of allowing me to do it myself.
- Unclear if there have ever been any outages or service disruptions. Since it is monitoring mailboxes and not routing email, there is no outage client side. This could be a benefit but it also means end users might be unprotected during an outage.
Postini, Windows Defender (built into M365) & Trend Micro email security. Postini was purchased by Google and then went away. Trend Micro was very basic at the time I used it (many years ago) and utilized purely blacklisting tech but that was before the AI boom. Windows Defender is not as multi-tenant friendly.
Do you think IRONSCALES delivers good value for the price?
Yes
Are you happy with IRONSCALES's feature set?
Yes
Did IRONSCALES live up to sales and marketing promises?
Yes
Did implementation of IRONSCALES go as expected?
Yes
Would you buy IRONSCALES again?
Yes