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IRONSCALES

IRONSCALES

Overview

What is IRONSCALES?

IRONSCALES is presented as a Self-Learning Email Security Platform To Proactively Fight Phishing Attacks, from the company of the same name in Atlanta.

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Learn from top reviewers

IRONSCALES just works!

Rating: 7 out of 10
August 29, 2022
IncentivizedVetted Review
As an MSP we resell, deploy and manage client security software including IRONSCALES. We actively monitor clients' email filters and ensure false positives (if any) are whitel...
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Jeff Williamson
Engineer - Information Technology
Owner
Elixis Technology
IRONSCALES3 years of experience
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Pricing

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Starter

$0

Cloud
up to 500 mailboxes

Email Protect

$6.00

Cloud
per month per mailbox

Complete Protect

$8.33

Cloud
per month per mailbox

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://ironscales.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Ironscales Demo Vid

YouTube
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Product Details

What is IRONSCALES?

A simple anti-phishing service. IRONSCALESâ„¢ Starterâ„¢ is a plan free of charge and includes email security features including Phishing Simulation & Training, and a Threat Management Dashboard.


Email Protectâ„¢ provides a simple anti-phishing solution designed to deliver email security in the mailbox using anomaly detection as an effective way to stop advanced phishing threats like Business Email Compromise (BEC), and Ransomware.

Complete Protectâ„¢ builds on the Email Protectâ„¢ plan with the addition of Account Takeover (ATO) protection, anti-phishing protection for Microsoft Teams environments and Security Awareness Training functionality and content.

Phishing is a human + machine problem that is best solved with a human + machine solution. IRONSCALES combines automated anti-phishing technologies with Security Awareness Training into an integrated single solution.

IRONSCALES Screenshots

Screenshot of the Dashboard, used to identify threat patterns, incidents, targeted teams, and campaign success.Screenshot of the Scanned Back Overview – This interface helps users to find and remediate idle threats lying in users inboxes with a 90-day scan back.Screenshot of a Banner message – These alert employees of probable phishing attempts.Screenshot of an Incident report, used to investigate and remediate suspicious emails that have been flagged by AI or employees.Screenshot of IRONSCALES on a mobile device. The mobile app helps users to make time-sensitive decisions and resolve incidents.

IRONSCALES Videos

IRONSCALES Corporate Overview Video
Why Teams and Slack are NOT Safe from Cyber Attacks | IRONSCALES x Expert Insights Interview Part 2

IRONSCALES Integrations

IRONSCALES Competitors

IRONSCALES Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Arabic, Hebrew, Spanish

IRONSCALES Downloadables

Frequently Asked Questions

IRONSCALES is presented as a Self-Learning Email Security Platform To Proactively Fight Phishing Attacks, from the company of the same name in Atlanta.

IRONSCALES starts at $0.

Abnormal Security and Avanan are common alternatives for IRONSCALES.

The most common users of IRONSCALES are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

IronScales has proven to be a valuable tool for organizations, offering effective protection against spam, phishing, and malware threats. Users have experienced a significant reduction in these threats, allowing them to confidently focus on important email correspondence with their team, vendors, and customers. The product has provided a great phishing protection solution, improving the overall security of organizations. Users feel more secure since implementing IronScales and recommend it to others.

One of the key strengths of IronScales is its user-friendly interface and ease of learning. Users have found the product to be intuitive and user-friendly, providing a pleasant experience overall. Additionally, IronScales has been praised for its reliability and speed, as well as its feature sets that are lacking in competing products.

IronScales has proven highly effective in detecting and mitigating phishing attacks, enhancing employees' awareness of phishing threats. This has enabled organizations to manage and resolve potential threats more quickly and easily. Users have greater visibility of threats in their environment, thanks to the product's user reporting and analysis functionality. This functionality has been highly effective in dealing with emails that bypassed initial defenses.

The product has also played a crucial role in improving phishing awareness within organizations and saving time for IT trainers. It helps organizations quickly remediate phishing messages and provides users with more data to evaluate the trustworthiness of emails. Consequently, IronScales has saved customers countless dollars from recovering from breaches.

IronScales has been particularly effective in protecting Office 365 email accounts from phishing attacks and testing users' awareness. It identifies phishing emails accurately and suggests improvements for enforcing training when users make mistakes.

Financial institutions have found IronScales to be a valuable tool in protecting against phishing attempts. Moreover, as an MSP, the product is actively used to resell, deploy, and manage client security software.

Overall, IronScales offers a comprehensive solution for combating email threats like spam, phishing, and malware. Its ease of use, effectiveness, and integration with existing email platforms make it a top choice for organizations aiming to enhance their email security and protect against potential attacks.

Seamless Integration with Exchange Online and Outlook: Users have praised Ironscales' incredible technology that seamlessly integrates with Exchange Online and Outlook, allowing for user-based submissions as well as submissions from other customers. This feature has been highly valued by multiple reviewers.

Simplicity of Use and Adaptability for End Users: Several users have appreciated the simplicity of using Ironscales and getting their end users to adapt to it. The integration with Outlook mobile and web plugins enables efficient email evaluation and submission, eliminating the need to wait for IT tickets or risk missing important emails. The user-friendly interface of Ironscales has garnered positive feedback from multiple reviewers.

Effective Phishing Prevention and Awareness: Ironscales has effectively prevented phishing attacks, simulated phishing campaigns, and detected spoofed emails according to multiple reviewers. This feature keeps users' staff on their toes in terms of email security awareness.

False positive catches: Some users have found that the software occasionally flags legitimate emails as threats, requiring them to manually release these safe emails. This can be frustrating and time-consuming.

Lack of in-depth reporting: Several users have expressed a desire for more detailed information in the weekly reports. They would like to see comprehensive insights about threat patterns and trends specific to their team. This would help them better understand their organization's security posture and make informed decisions.

Difficulty with configuration: Many reviewers have mentioned that the training and phishing simulation options require significant manual effort to configure. They feel that a more automated and flexible solution would be preferable. Simplifying the setup process would save time and resources, allowing users to focus on other important tasks.

Based on user feedback, here are the most common recommendations for the product:

  1. Working closely with the vendor is crucial during installation. Users suggest communicating specific needs and requirements to ensure a smooth setup process.

  2. Users recommend having a trained security resource to review submissions alongside the AI. This provides an added layer of expertise and enhances the accuracy of results.

  3. Many users consider this product to be the best in its category, especially for small and medium businesses. It effectively fulfills their needs and offers tailored solutions for this market segment.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why

IRONSCALES just works!

Rating: 7 out of 10
Incentivized
August 29, 2022
JW
Jeff Williamson
Owner
Elixis Technology (Information Technology & Services, 1-10 employees)
Vetted Review
Reseller
IRONSCALES
3 years of experience
Use Cases and Deployment Scope
As an MSP we resell, deploy and manage client security software including IRONSCALES. We actively monitor clients' email filters and ensure false positives (if any) are whitelisted and if there are any messages reported by the end users as missing, dig them out of quarantine. We use it for both M365 and Google environments.
Pros and Cons
  • AI driven message scoring
  • Banner notifications to end users on a per message basis
  • Mostly hands off management
  • Deployment is extremely easy for M365
Likelihood to Recommend
When deploying to a client who is very sensitive to email routing disruptions like those that can occur by putting an email filter in front of the email server, IRONSCALES deployment is extremely simple. It hooks into the user's mailbox, and not only filters point forward but a number of days back.
Most Important Features
  • Low maintenance - very rare to get a false positive
  • URL filter - Keeps even reputable senders on the watchlist in case they've been breached and are sending inadvertent malicious links.
  • Attachment filter
Return on Investment
  • Understanding its limitations with regards to cyber security education campaigns
  • Rigid domain lists. Might be attributed to how we purchase through a distributor but if a client needs to add a monitored domain name, it must be requested instead of allowing me to do it myself.
  • Unclear if there have ever been any outages or service disruptions. Since it is monitoring mailboxes and not routing email, there is no outage client side. This could be a benefit but it also means end users might be unprotected during an outage.
Alternatives Considered
Postini, Windows Defender (built into M365) & Trend Micro email security. Postini was purchased by Google and then went away. Trend Micro was very basic at the time I used it (many years ago) and utilized purely blacklisting tech but that was before the AI boom. Windows Defender is not as multi-tenant friendly.
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