Excellent product but still has room for improvement
February 09, 2021

Excellent product but still has room for improvement

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)

[Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] is a device management solution. We are using this company wide for our endpoints. The primary benefit of this solution are Inventory, patch management, and software deployment. Inventory collection with this tool is a significant amount of granular data. This helps drive decision making and metrics of success. Patch Management is a critical security feature that many companies overlook. Microsoft updates are not enough to protect your endpoints, and [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] natively patches many third-party applications. This may not seem that important since many applications now are able to auto-update. Unfortunately sometimes Chrome, Firefox or an AV solution stop auto-updating, and you have some devices with a vulnerable software and a known exploit in your environment. [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] is that tool to automate remediation of that before it is a problem. Software deployment is also a core component. Sometimes you need to rollout a security solution or a critical business application, and it need to be done fast. Any application type can be deployed with [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)], and [there] are even multiple methods of deployment such as batch, powershell and VB scripts.
  • Inventory
  • Patch management
  • Software deployment
  • Administrator Console Interface
  • Web interface
  • Portal Manager Interface
  • Cloud-based replacement to on-prem
  • Positive: improved inventory
  • Positive: improved device security and compliance
  • Negative: requires higher skilled engineers to effectively administer
Better in most all categories. On-prem was not an issue for my organization. MS SCCM was lacking features. Airwatch required increasing tiers of service in order to match [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] features, and lacked the robust inventory data we needed. Meraki was very simple to use, but did not meet our needs. I would say that most Airwatch customers aren't using all the features they are paying for, and could save lots of money by using Meraki instead.

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There is no direct replacement for the on-prem Ivanti [Unified Endpoint Manager (formerly LANDESK Management Suite)] solution. Ivanti has a companion product called Neurons, but that is in additional cost, and requires configuration with your on-prem [Unified Endpoint Manager] instance to perform basic functions. If cloud-based is a requirement for your organization, this is likely a dealbreaker. You can implement [Unified Endpoint Manager] in a cloud instance such as AWS, but the support for this appears limited.
If on-prem is not an issue for you, this is a great tool for device management. It has robust features, impressive inventory, massive customization options, and excellent vendor support. If Patch Management is a problem in your company right now, this is the first product I would evaluate.