High Performance CMS & CDP Solution with Admirable Support
May 23, 2023

High Performance CMS & CDP Solution with Admirable Support

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jahia Digital Experience Platform

Jahia is an
extremely efficient CMS platform. The tools for content creation and management
are intuitive, robust and make for a seamless experience. The option to switch
between a headless or traditional approach further enhances the platform's
appeal, allowing us to tailor our content delivery strategy based on our needs. The
integrated Customer Data Platform is another highlight. It has become an
indispensable tool for optimizing conversions and personalizing customer
experience.

We primarily use Jahia's Content Management System (CMS) to build, manage, and update our website and digital content. The CMS's intuitive design and robust tools have allowed our content and marketing teams to work more efficiently and collaboratively. They can quickly create, edit, and publish content without needing extensive technical skills or IT support. This has greatly reduced the time and resources required for content management, and ensured our digital content is always up-to-date and engaging.
  • Jahia DX excels at delivering personalized content based on customer data. It collects and analyzes user behavior, allowing businesses to tailor content to individual user needs and preferences, increasing engagement.
  • Jahia DX provides a comprehensive solution by integrating a CMS and a CDP. This allows for seamless content management and customer data analysis within a single platform, saving time and reducing complexity.
  • Its modular architecture makes it easy to scale. Businesses can add or remove components as their needs evolve, making Jahia DX a future-proof solution.
  • Jahia DX is packed with features and functionalities, which can be overwhelming for new users. A more intuitive and interactive onboarding process could help users get up to speed faster.
  • While the support team is excellent, the platform's documentation could be improved. More detailed guides and tutorials would help users understand and utilize all of the platform's features and capabilities more effectively.
  • At times, the user interface can be slow, particularly when dealing with large volumes of data or complex workflows. Improvements in performance and stability would enhance the user experience.
  • Jahia DX has streamlined our content management process significantly. We've been able to reduce the time spent on content creation, editing, and management, allowing our team to focus more on strategic initiatives.

Do you think Jahia Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Jahia Digital Experience Platform's feature set?

Yes

Did Jahia Digital Experience Platform live up to sales and marketing promises?

Yes

Did implementation of Jahia Digital Experience Platform go as expected?

Yes

Would you buy Jahia Digital Experience Platform again?

Yes

We have a large volume of digital content to manage and distribute across various channels, Jahia DX is an excellent choice. Its robust CMS allows for efficient content creation, editing, and management, while its flexible delivery options ensure a consistent user experience across all platforms. While Jahia DX is designed to be user-friendly, some technical knowledge is still required to set up and fully utilize the platform. Businesses with limited IT resources might find it challenging to get the most out of Jahia DX.

Jahia Digital Experience Platform Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
7
Admin section
7
Page templates
8
Mobile optimization / responsive design
9
Publishing workflow
9
Form generator
9
SEO support
9
Bulk management
9
Internationalization / multi-language
10
Role-based user permissions
9