Regional Comprehensive Universities should investigate Jamf Pro
November 01, 2018

Regional Comprehensive Universities should investigate Jamf Pro

Robert Lessinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

Jamf Pro is significantly helping St. Cloud State University improve our security compliance as well as improve the our users' experience.
  • FileVault Encryption ease of use and compliance reporting.
  • Self Service makes software installation VERY easy for our users.
  • "System health" reporting helps IT maintain and patch users' systems, often before they reach out to our help desk.
  • We need better system name management, especially with enrollment profiles.
  • Better patch management for sys-admins so that updating software versions does not require constant uploading of software packages.
  • Health or status reports for users (oriented towards their needs).
  • We've been able to verify the encryption status of all of our Macs, that's huge given the concerns around data privacy. Before we became a Jamf shop, we had slow and (sometimes) unreliable reporting.
  • iOS devices are scoped for applications or event configurations within minutes of a departmental request (which is powerful because they often forget to request changes in a "timely manner.")
Jamf Pro does struggle with patch management. While it is capable, Munki performs better.