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Brilliant!
November 28, 2023

Brilliant!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

I'm an IT Support Specialist and we use Jamf Pro as our MDM for Apple devices. It's brilliant and makes our lives much easier when managing Macs/iPhones. It allows us to keep track of our devices, deploy software updates, troubleshoot issues, create smart/static groups, password managment and so on. From a users perspective I haven't come across any issues, it only enhanced our job day-to-day.
  • Allow us to create smart/static groups
  • Enroll and configure devices
  • Deploy software/application updates
  • Troubleshoot issues with devices
  • View logs such as computer usage logs/audit logs/policy logs etc
  • LAPS password management - don't include special characters to allow a clean copy/paste
  • Inventory search
  • Computer groups
  • Patch management

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jamf Pro go as expected?

I wasn't involved with the implementation phase

Would you buy Jamf Pro again?

Yes

I think Jamf Pro is mainly suited to larger companies however smaller businesses would also make good use of this software. Being a global company, we heavily benefit from this software. A prime example would be if a user from NZ for example had their laptop stolen, any IT support specialist from around the globe in our company could pick up this issue and lockdown the laptop via Jamf Pro preventing an avalanche of issues.