Jamf Pro Review
November 25, 2023

Jamf Pro Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

Jamf Pro is the primary tool my university uses for Apple device management. Jamf Pro enables us to automatically enroll devices, apply configurations that ensure they adhere to security policy, install any applications and configurations a user or department would need and much more. Jamf has tons of features and integrations. It can be integrated into most popular identity providers (Microsoft AD/Entra ID, Okta, Google, etc). Jamf regularly introduces new features to make their product better, such as Jamf Remote Assist for remotely connecting to devices without specific network dependencies. Overall Jamf gives us the ability to manage Apple devices in the best way possible and also enables us to give superb support to users with Apple devices.
  • Automatically enroll Apple devices into management.
  • Allows for macOS & iOS patching.
  • Allows for third-party patching.
  • Allows the running of custom scripts.
  • Support could be better.
  • A more automated third-party patch management solution.
  • Automatic device enrollment
  • Third-party patching
  • Ability to run custom scripts and apps
  • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
  • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
Jamf is the only Apple MDM product I've used. From my understanding, it is by far the most featureful and is basically standard in the industry.

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

I think anywhere Apple devices are managed Jamf Pro is well suited. It only wouldn't be appropriate in organizations without a significant Apple footprint.