JFrog, how to do open source wrong.
October 18, 2019

JFrog, how to do open source wrong.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with JFrog Artifactory

App repository. Not very complex, but oversized. Our current repo is in the terabytes.
  • Stores code easily
  • Easy to export/import repos
  • Support is atrocious. Takes days to respond
  • The app management is non-existent. Some home-brewed solutions are out there, but not reliable for enterprise systems
  • Basic features require enterprise license
  • Backup/recovery process too slow and cumbersome
  • It does its job well enough but is too costly to maintain and operate.
Support tickets take days to respond. The most basic of questions that should be knocked out in a few hours don't get answers for days. Tickets are also closed without resolution.

Do you think JFrog Artifactory delivers good value for the price?

No

Are you happy with JFrog Artifactory's feature set?

No

Did JFrog Artifactory live up to sales and marketing promises?

No

Did implementation of JFrog Artifactory go as expected?

Yes

Would you buy JFrog Artifactory again?

No

The open source solution is great for a small startup.