Item: Joule
Rating: 7
Author: Verified User

Overall Satisfaction with Joule

Use Cases and Deployment Scope

SAP Joule helps us enabling AI in ERP system. Joule is used as a Assistance for the business users and as code assistance for developers as well. Currently it is at very early stage but we are keep looking for the enhancements in this area.

Pros and Cons

Pros

Code Assistant
Business AI assistance
Knowledge base

Cons

Support more standard apps
Support custom apps and business scenarios
Ability to add customer specific setting

Return on Investment

Business can perform task quickly and easily
Developers get help when writing code
Only standard scenarios are covered

Usability

Joule has excellent potential and SAP right step towards AI solution.
All the great offerings from Joule are very useful.
We are waiting for the Joule to support more AI functionality, provide support to custom developments, help in the customer specific scenarios.
Availability on our environment is very important for us.

Key Insights

Do you think Joule delivers good value for the price?

Yes

Are you happy with Joule's feature set?

Yes

Did Joule live up to sales and marketing promises?

Yes

Did implementation of Joule go as expected?

Yes

Would you buy Joule again?

Yes

Likelihood to Recommend

For Development using Joule is improving very well. Lot of improvement is still needed. Joule is only available in BTP right now but we are looking forward to use Joule in our RISE environment. Businss AI with Joule is also improving. More and more apps are supported. But to make best use, we need more supported apps and custom app support.

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