Joule - SAP AI Tool
November 23, 2025

Joule - SAP AI Tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Joule

We are using Joule for some solution around Procurement. It is a kind of bot which gives answer to all query around purchase order. One can find all queries around purchase order. For example value of PO, who is the customer, what is amount, purchase order date and others. This makes it very handy for the end user.

Pros

  • AI
  • Automation
  • RPA

Cons

  • Workflow
  • Change mgmt
  • Build
Needs improvement
Joule can help one with some of the similar features around OpenText. For example, document management. Joule can go to the repository and provide all relevant details around a document.

Do you think Joule delivers good value for the price?

Not sure

Are you happy with Joule's feature set?

Yes

Did Joule live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Joule go as expected?

I wasn't involved with the implementation phase

Would you buy Joule again?

Yes

Using Joule

25 - Procure to Pay business process

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