Joule review
November 14, 2025

Joule review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Joule

We are using Joule for consultants to help our consultants. However we are struggling to help our clients due to the limited roll out in Public Cloud.

Pros

  • Provides natural language context for SAP functionality

Cons

  • Your roll out to S/4 public cloud
  • Extensible ability to be leveraged by additional agents
  • The ability for Joule to sit across multiple SPA modules and span the experience
  • Soft benefits speeding up knowledge search and understanding
What is available in production, is very basic compared to other platforms.
Joule is very basic and slow to come to market compared to Google Agentspace and AI offerings from Databricks, Snowflake

Do you think Joule delivers good value for the price?

No

Are you happy with Joule's feature set?

No

Did Joule live up to sales and marketing promises?

No

Did implementation of Joule go as expected?

Yes

Would you buy Joule again?

Yes

Joule as an easy win to provide natural language context

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