Juniper EX as an alternative for Cisco Catalyst
Overall Satisfaction with Juniper EX Series Switches
We are using Juniper EX as access switches. In the past we used Cisco catalyst and HP but we needed a unique solution with carrier class grade without spend a lot of money. Juniper EX introduced also L3 features and Virtual Chassis solve multiple IPs that we need to manage
Pros
- Stack - Virtual chassis
- Commit feature
- Strong OS
Cons
- Upgrading OS requires 10-12 mins of downtime
- OS boot is slow (around 7mins)
- Switch off/on requires a commit
- Bought EX2200 in 2016 and we dismissed them after 8 years without issue to new models (just replacing switch)
- They are bigger than other brands like HPe so we replaced some racks
Do you think Juniper EX Series Switches delivers good value for the price?
Yes
Are you happy with Juniper EX Series Switches's feature set?
Yes
Did Juniper EX Series Switches live up to sales and marketing promises?
No
Did implementation of Juniper EX Series Switches go as expected?
Yes
Would you buy Juniper EX Series Switches again?
Yes
Juniper EX Series Switches Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. We purchased NBD support and we get internal certification to solve issues as soon as possible
Every time that we open ticket with the right severity, Juniper's support team take the right time to solve. When we opened tickets as critical due crash o fault, Juniper shipping in the same day the replaced part

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