Juniper EX as an alternative for Cisco Catalyst
March 24, 2025

Juniper EX as an alternative for Cisco Catalyst

Diego Carmignani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • EX2300
  • EX2300-C
  • EX3300
  • EX2200

Overall Satisfaction with Juniper EX Series Switches

We are using Juniper EX as access switches. In the past we used Cisco catalyst and HP but we needed a unique solution with carrier class grade without spend a lot of money. Juniper EX introduced also L3 features and Virtual Chassis solve multiple IPs that we need to manage

Pros

  • Stack - Virtual chassis
  • Commit feature
  • Strong OS

Cons

  • Upgrading OS requires 10-12 mins of downtime
  • OS boot is slow (around 7mins)
  • Switch off/on requires a commit
  • Bought EX2200 in 2016 and we dismissed them after 8 years without issue to new models (just replacing switch)
  • They are bigger than other brands like HPe so we replaced some racks
CLI is simple to understand due JunOS is a standard in enterprise company. There is a lot of documentation on Juniper Website that can help in the most of situation without open a support request

Do you think Juniper EX Series Switches delivers good value for the price?

Yes

Are you happy with Juniper EX Series Switches's feature set?

Yes

Did Juniper EX Series Switches live up to sales and marketing promises?

No

Did implementation of Juniper EX Series Switches go as expected?

Yes

Would you buy Juniper EX Series Switches again?

Yes

I suggest to use Juniper EX in enterprise environment due a carries class grade. It has got a solid OS, solid components and they are simple to manage. You can use them to replace Cisco Catalyst or if you need L3 features in campus. They are less appropriate in small/mid company due they are not so cheap as HPe or other brand.

Juniper EX Series Switches Support

When you open ticket, normally a L2 support engineer request support file and give you a valid fast solution. They replace switch if no solution are available due to minimize downtime
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No. We purchased NBD support and we get internal certification to solve issues as soon as possible
Every time that we open ticket with the right severity, Juniper's support team take the right time to solve. When we opened tickets as critical due crash o fault, Juniper shipping in the same day the replaced part

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