Kaltura offers easy video streaming and transcoding
February 27, 2020

Kaltura offers easy video streaming and transcoding

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kaltura

Kaltura is being used across the entire organization as the designated video streaming platform. It allows individual users or departments to upload, transcode, and share videos with others within our organization or publicly on the web outside of our organization. Videos are automatically transcoded to be viewable on the widest possible number of devices.
  • Transcoding.
  • Automatic captioning.
  • Embedding video.
  • Admin interface is sometimes difficult to navigate.
  • Videos ingested sometimes are delayed by hours or days before being available.
  • Support services often have full-day delays before escalation.
  • Great video storage platform.
  • Easy to use for end users.
  • Amazing streaming capabilities with automatic transcoding.
Unlike Vimeo or YouTube, Kaltura provides organizational control over the content. Users have control of their personal media, but administrators can remove or unpublish content as needed. It is essentially a private, organization managed version of these public video streaming platforms which can be used within your institution by a variety of users.
The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.

Do you think Kaltura delivers good value for the price?

Yes

Are you happy with Kaltura's feature set?

Yes

Did Kaltura live up to sales and marketing promises?

Yes

Did implementation of Kaltura go as expected?

Yes

Would you buy Kaltura again?

Yes

Kaltura is great for a department that wants to create and distribute videos by embedding them on their departmental website. It is also fantastic to build a personal video library for individual users. The editing capabilities are basic, but provide users with the tools necessary to crop and trim their videos as needed.

Kaltura Feature Ratings

Lead generation
Not Rated
Video personalization
Not Rated
eCommerce
Not Rated
Support for advertisements
Not Rated
Video SEO
Not Rated
Integration to Marketing Automation
Not Rated
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
10
Video access controls
9
User management
9
Video link sharing
10
Internal video
10
External video
10
Player customization
9
Embedded videos
10
Video quality / Bandwidth controls
10
Mobile compatibility
9
A/B testing
Not Rated
Streaming quality reports
Not Rated
Per viewer tracking
8
Per video tracking
8
Video analytics dashboard
7
On-Demand video
8
Live streaming
8
Impact of streaming on network
7
Video upload & format support
10
Video library / File management
9
Video portal
9
Audience polling
Not Rated
Audience Q&A / Live chat
Not Rated
Video comments
Not Rated