Kareo Practice Management
February 13, 2018

Kareo Practice Management

Dana Holguin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kareo Medical Billing

  • Kareo stays up to date on insurance changes which allow for smooth transitions.
  • Kareo asks for feedback and has a place to go and request changes or additions that would make our job easier.
  • I love that you can submit a help ticket or call, if you prefer, with any questions or problems that you may have. They are always very prompt with their follow up.
  • I do like that you can import reports to Excel, unfortunately when you do it reverts everything to text. You have to manually go in and change the format and redo all the formulas. I would like this be more user friendly.
  • I do like the custom report function, however I have never gotten it to work. You have to download an add-in program but it didn't work either.
  • Several patients ask for a summary of charges and amounts paid by them for the year so they can use for tax purposes. The closest report for this does not give a date range as a choice. It only does by case and most cases go through to the new year. I would like to see this as an option. The only report that does have this has way too much info and would be pages and pages long. I can import to Excel but then I have to reformat and update formulas. (See Above)
  • BrickMed
We used BrickMed for 6 years before switching to Kareo and WebPT. BrickMed was great as a billing tool but did not work well as an EHR for our Clinic.
As a physical therapy group, we are a little different than most doctor and hospital offices. We see patients 2 and 3 times a week for several weeks and then may never see the patient again. So I feel it is a great fit for our clinic.

Kareo Medical Billing Feature Ratings