Item: Worktango
Rating: 8
Author: Jane von Halle, CPTD

Overall Satisfaction with Kazoo

Use Cases and Deployment Scope

The entire company is using Kazoo for recognition/rewards, goal setting, and performance reviews (including feedback). It is great for our managers and team members to have everything related to performance in one place.

Pros and Cons

Pros

Recognition/engagement platform
Customization options with performance reviews
Amazing customer support

Cons

Not great customizability with goal-setting setup
Terminology can be confusing on saving versus submitting reviews

Return on Investment

Positively supported employee engagement with recognition/rewards
Helps reinforce our culture and values

Alternatives Considered

I have just started using Lattice as an Admin, and I think Kazoo had more customizable options where you could add your info to instructions and supporting documentation. Kazoo also had better customer support.

Key Insights

Do you think Worktango delivers good value for the price?

Yes

Are you happy with Worktango's feature set?

Yes

Did Worktango live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Worktango go as expected?

Yes

Would you buy Worktango again?

Yes

Likelihood to Recommend

Great at recognition/engagement and performance management all in one place. Easy for admins to manage and for team members to navigate. If you would like to have a robust platform for goal setting, feedback, and performance reviews, Kazoo could be a great fit.

Comments

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Supporting performance and recognition for our organization