BrassRing Applicant Tracking Review
Updated June 03, 2015

BrassRing Applicant Tracking Review

Kelly Risley PHR, MBA | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

BrassRing Release 14.0

Overall Satisfaction with Kenexa

Our organization currently uses Kenexa BrassRing as an applicant tracking system and requisition approval tool. Both internal and external candidates apply through our open jobs this way. We track affirmative action reporting through the tool as well as various other reporting for our organization. We are looking at integrating background checking and onboarding through the tool as well.
  • Uptime of application
  • Ability to be used globally
  • Technical Support - It is extremely difficult to get someone to respond to tickets quickly and understand what the problem is
  • Lack of a dedicated account resource
  • Faster requisition routing
  • Ability to allow managers to be self sufficient
Kenexa allowed for the requisition process to automated where as Ceridian's version I worked on did not. Also the Kenexa version allows multiple copies of an applications where the Ceridian version I previously used did not and made affirmative action harder to comply with.
Kenexa is not suited for businesses that have a lot of one off scenarios or procedures as well as businesses that do not have a dedicated resource for administering the tool.