TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/28/zA/GRRFZG7EG952.PNGCeridianDayforce in Force2018-10-29T23:53:57.916ZOur entire organization uses Dayforce self-service. We also utilize the manager capabilities in WFM. As an HR specialist, the majority of my day is spent in Dayforce, and it is heavily used by the rest of the HR department.
Using Dayforce has allowed us to roll out many paperless processes including onboarding for new hires and manager functions that were previously completed via a paper workflow.,Dayforce has allowed our time management, payroll, and HR to be in one system. This is a great time saver and prevents us from having to configure other systems to 'talk to each other'.
The workflows in Dayforce have allowed us to set up many paperless processes, saving time and reducing the risk of misplacing a paper transaction. Changes made in Dayforce are easily accessible, transactions can be found in just a few quick clicks.
The setup of Benefits allows us to easily see who is eligible based on the qualifiers within the plans.,Dayforce has limited capabilities when it comes to customization. Our previous system, also a Ceridian product (HR/Payroll Web) was heavily customized to our organizations needs. Being able to customize based on our needs, such as repurposing a field, or removing a field from view, would be a great addition.
Adding or removing columns in a report can be a very lengthy process. Once you click to remove a column, Dayforce has to process the request. If you are removing or adding many columns, this process can be somewhat time consuming.,8,Workflows have reduced our reliance on paper forms in benefits enrollments and position and compensation changes.,Having job, pay, and time management in one application reduces and helps to eliminate lengthy paper processes, gives HR, Payroll and Management access to all info at their fingertips which allows for quicker decision making, ensures accurate tracking through workflows and allows employee records to be updated in the blink of any eye.,Jessica Von VleckFrom Life Support to Wellness: A transformation of our HCM heatlh2018-10-25T21:10:22.148ZDayforce is being used primarily as an HR and Payroll system across our organization. All employees use Dayforce to some extent. All new hires use Dayforce to enter information for Payroll purposes. The majority of employees also use it for Benefits selection, Timekeeping, and reporting life events. Managers use Dayforce to track time, leave, and performance. Department Administrators use Dayforce for reporting, budgeting, hiring/terminations, pay changes, and other employee related tasks. Administration uses Dayforce for some HR functions, all timekeeping, payroll, and benefits.
Dayforce addresses the timekeeping problems we had as well as helps us to comply with appropriate Payroll directives and accurately pay our people. We are expanding into the HR realm with Benefits, Recruiting, and Performance Management. It is helping us address processes that have been very different across our departments in regards to the employee life span - from hiring to terminations. It is helping us streamline and pull our processes together in a comprehensive way.,One single platform was a game changer for us. The continuous calculation of pay changed the way our payroll and benefits office does business. The time it has saved in calculating and auditing changes is great.
Dayforce looks at the entire employee experience from both an employee and employer's perspective and meets both expectations. Employees are getting what they need and stayed engaged through Dayforce. Managers, administrators, and executives can get the level of detail they want/need to help them make informed decisions
Scalability. As our organization has grown from 800 employees when we first implemented Dayforce to over 1350 employees now, Dayforce has grown with us. And not only in the number of employees, but growth of our organizational structure. We've added locations, cost centers, and processes. Dayforce has kept up and allowed to to make these changes with relative ease.,The HTML roll out to replace Silverlight has been somewhat difficult for us. In a few areas, namely MyPay/Payroll and MyHR/People, we have had a more difficult time adapting and finding the same functionality we had before. More of a learning curve, but still "uncomfortable" nonetheless.,9,We have definitely reduced the amount of paper generated, especially with the implementation of Benefits module within Dayforce.
Timekeeping is more manageable and accurate. Our homegrown, internal system couldn't keep up with our growth and technology. Having a web-based solution has been key.
No, we have not been able to quantify the impact, but our staff is more engaged, able to process more. We have relieved some of the stress of an ever-growing workforce and empower our managers and department administrators to do their jobs better with more access to information.,Dayforce has helped us comply with locality taxation in a very compliant way. We know that calculations are going to be accurate and timely. It also allows us to configure our organization's policies and processes into HR functions and manage them with equity across all departments.,Using the single application of the Dayforce platform has allowed us to make budgeting decisions on every level. From the overarching organizational viewpoint to the department and cost center level, data is there to use within Dayforce,,MacolaPriscilla MidkiffDayforce HCM has helped streamline our HR and Payroll process2018-10-25T20:36:13.414ZWe use Dayforce HCM for all of our HR and payroll needs. It has helped our company be more up to date with technology, become paperless and make it easier for our managers to manage their employees.,Dayforce is great at connecting the managers, Payroll and HR to the employees. The messaging function has saved all of us time and lets us talk to employees not on site so much easier.
The workflows and forms are a huge strength for Dayforce. Without them we would still have a ton of paper forms and have to sort through boxes of files to look back at old forms.
Having performance management, document management, payroll, timesheets, schedules, on-boarding and recruitment all in one system is awesome. It reduced all of our data entry and errors.,Implementation was rough. We felt like the team from Ceridian did not know the system that well and they didn't set up stuff correctly which caused issues later.
The new Payroll module in HTML is too slow and added hours of work onto payroll. Until that is fixed we will continue to use My Pay.,10,We save on the fact that everything is in one system, but because we have to manage the configuration of the system the payroll and HR staff spends more time on that which can impact cost.,The fact that we can check workflows, audit trails and have everything in one system helps keep us in compliance. It makes it so much easier when the auditors are here and it helps HR and Payroll audit what the managers are doing.,It has helped streamline the process and helped HR focus on finding good candidates for the position.,ADP Workforce NowStacy LoweryPowerful program with a lot of potential still waiting to be tapped.2018-10-25T19:43:16.361ZIt is used by the entire organization, from the field to corporate. We use it for timekeeping, payroll, benefits, human resources, general ledger, and taxes.,It offers a lot of solutions "out of the box". If your company has no specialized/customized needs this would be excellent.
For the most part, customer service is responsive, aside from the busiest times of the year.
Documentation is extensive on all parts of the system. The DIG (Dayforce Implementation Guide) in particular, is very helpful.,Training and sales seem to be out of sync with the actual system. Sales promises our leaders things that in real life are not possible, or require additional fees/services to implement. Training has featured things that are no longer available live in the system. Support sometimes is out of sync with updates as well.
Support is overwhelmed the entire year. This means slow response times, unless you mark everything as urgent. If a ticket is marked as high priority, unless it is escalated we may not get a response beyond "your ticket has been received" for two weeks or more. Ceridian needs to hire more support people.
Communication on changes that will be made by hot fixes is often done after the fact.,8,When our managers are willing to look for and use them, the reporting tools available to them are very useful. Unfortunately, the reporting still will not include a manager's indirect reports unless they are granted access to the entire location. This has been a huge bone of contention for our managers.
The ability to create our own topics and reports has saved us some money over our two years. Other times it has highlighted the limits imposed on us. We had more control/access from ADP with the ability to use alias in custom joins. We have struggled with these limits, and are eagerly awaiting the improvements that will give us that access back. We have had to pay for billable projects as a result of these limits, however, when we could have done the same report ourselves out of our old system. We had to pay $2500 plus for a SOX required salary rate change report we could have built ourselves in our old system, for example.,We are able to assign rules for schedules and unions, which helps keep the field compliant.,This is back to our reporting limits. Our users have not been satisfied with canned reports available, so we keep getting asked to build custom reports. Because we have so many customizations, including employee properties, and location properties, quick access to real time information is not the first thing our users think of when they use the system. The canned reports do provide good information, but because they don't include the custom fields we need, it still causes extra work either with a vlookup in Excel, or from a custom report needing to be created.,Sherri CarrasTWO THUMBS UP for Ceridian Dayforce2018-10-25T02:40:49.208ZWe are using Ceridian Dayforce HCM company-wide. The system allows employees to be more self-sufficient and get their information at a moment's notice. They can get their earning statements, W-2, paid time off balances and much, much more. They can submit address changes, W-4 changes, direct deposit changes, request a leave of absence, marital status change...I can go on and on. Ceridian Dayforce HCM has especially helped HR and payroll better manage the data that hits their desk on a daily basis more efficiently and with less margin of error. The system is amazing.,Allows employees to submit personal changes either to address, direct deposit and/or a life event changes such marriage, the birth of a child.
The system also allows our employees to clock their time more efficiently using their mobile phone, computer or even a time clock that we have set up for them. This especially makes it easier for the manager to approve time as well.
Reviewing employee changes and payroll has been better as well with the reporting tool the system has in place. The standard reports and report templates make it easier to run custom reports as well. Fantastic tool.,I work in benefits and I can see how Ceridian can put a bit more focus on the benefit module. We don't have a typical plan year of January through December so the system takes a bit more specialized focus to set up the benefit plans.
The system could also work on how it calculates benefits with multiple payrolls. For example we have semi-monthly employees and bi-weekly employees and the system doesn't calculate the employee/employer costs of benefits properly between the two payrolls. It can only handle one type of payroll at a time so we have to manipulate the system to calculate the correct costs.,9,We have definitely increased our efficiency and improved errors due to adding Ceridian Dayforce HCM. We are able to be more proactive rather than reactive with errors or miscalculations. We are able to review data quicker and easier.,We are more efficient with the multi-state requirements that we have with several employees who travel to several states throughout the year. We are better equipped with all state requirements. We are also able to track hourly employees' time and get them paid in a more timely manner.,We are better able to review candidates with open positions quicker and easier at the hiring manager level as well as for recruiters. We have saved time printing and emailing resumes back and forth between hiring manager and recruiter. We also have saved time in the performance management module as well with creating goals and having the manager review and edit immediately after a goal has been created or changed.Julie Strauss, PHR, SHRM-CP
Unspecified
Ceridian Dayforce
519 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
