TrustRadius
Ceridian Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.https://media.trustradius.com/product-logos/28/zA/GRRFZG7EG952.PNGExcellent product for NFPO's to prove to donors that funds are being used appropriatelyCeridian Dayforce is being used to manage the time of our employees and to pay them. We run a six-week summer program for children with special needs and Dayforce enables us to track staff attendance so that we can accurately pay our employees in a straightforward manner. Employees now get paid for when they start work - not for when they are supposed to start work. This has addressed the issue of staff arriving late or leaving early and being paid for that time. As a not-for-profit, we rely on public donations and this program allows us to do our part by being fiscally responsible with those donated dollars.,Sets up rules so that employees can punch in early but not be paid until their shift start time. Automatically calculates holiday pay. Streamlines the payroll process and has reduced time spent on payroll by 50%.,The program is complicated and it is not easy to create your own reports. There are many rules around how to make a change and if they aren't done in exactly the right order the change won't be made. The program is slow to implement changes - new employees or changes from terminated to re-hired.,7,Reduced processing time for payroll which has been a huge benefit as our payroll is run 100% by volunteers. Ability to track tardiness of employees for performance review and re-hiring. Biometric scanning to avoid "buddy punching".,This allows us to automatically comply with BC Employment Standards by calculating holiday pay based on the hours worked. By paying employees based on the hours worked, the amount of time spent on manual calculations has been eliminated, and the accuracy of the payment has been significantly improved, thus increasing our compliance.,Because we are so rules-based and so small, the scheduling aspect has not been as robust as it could be. We use schedules and rules for our employees to punch in and out, but do not allow our employees to request time off (due to being a small 6-week program). I can definitely see how it could be used in a retail or unionized environment to quickly spot shifts that need filling; however, we do not use it for this.,Sage 50 Accounting, Microsoft 365 BusinessOver-promised, Under-delivered User ExperienceIt is being used by our payroll and H.R. department as well as 675 associates located at 65 different sites throughout the Midwest. The business problem it addressed was primarily our (previously) manual H.R. enrollment. So all of our store managers use it for time clock purposes, tracking time off, enrolling new associates, scheduling their workforce.,Automates enrollment both initial and annual open enrollment for our 675 associates.,Reporting is horrendous. Doesn't handle a basic 401K plan as it should. The lion's share of support staff do not understand it. Oversold and underperformed.,1,ROI is debatable. We spend $11,000 per month for this service and probably gain $3,000 per month inefficiencies. Tough decision to go from spending $3000 per year to $11,000 per month to automate H.R. AFter three years, one would think we would feel better about our new system. Payroll does not feel better about it. H.R does.,Really, the only benefit that it has given us insofar as compliance is the FLSA computation. Don't sense/feel any other benefit insofar as compliance is concerned? Absolutely mutilated our 401K process with our outside administrator...it's been a real embarrassment to us. Previously our accuracy was literally 99.9%. Today, not the case.,After three years, we are less efficient than we were with our old system. Your lion share of your support staff is not as competent as our payroll person. There are a couple that has helped a ton, but most have wasted our time and hurt us as they did not understand the impact on the entire system of their changes. I've said multiple times to our customer service rep that if Ceridian would just handle the BASICS, they could be the king in the industry. Don't try and be fancy until you can handle the BASICS. We are in a program group throughout the nation with an estimated 25,000 employees. Most of them are not satisfied with their outsource payroll vendor. I would love to bring Ceridian to the table to promote Dayforce. Until Cerdian gets the basics, I can't do that. I believe there is a great opportunity in your industry for a solid payroll Company. Ceridian isn't there.,Dayforce is a strong productWe use Dayforce to pay hourly and salaried employees (both overtime-eligible and non-overtime eligible) at our 7 locations across Canada. Benefits and retirement savings are also managed in Dayforce. We are able to make common documents available to our employees with this system. As an HRIS, Dayforce is a superior product. We executed a vanilla implementation of our paper-based system to the Performance Management module for the 2018 review cycle in January 2019. For the users, it was intuitive and user-friendly. For upper management, it provided transparency. We are currently preparing to launch the Compensation Management module; transferring our solid comp practices to the module is a breeze, and we are looking forward to further transparency with the reporting capabilities of Dayforce. Two additional Dayforce projects are upcoming for us in 2020: Recruitment and Onboarding. I find having a fully integrated system that synthesizes information to employees, managers, executives, and HR provides a springboard for us to move on other value-added activities.,The concentrated attention given by implementation specialists for individual modules is superior, and is very helpful in ensuring that the end result is a success. The annual INSIGHTS conference is well organized and informative. I've found tips and tricks at those conferences that have been particularly helpful. The AHA board is a great place to make suggestions for improvement and it gets particularly active when there is a new release.,The post-implementation support for pay, benefits, and HRIS, when our consultant left and we needed to get into the weeds, was poor. It's a good thing that 7000 things were done right and only 100 were left outstanding - but those 100 things gave us whopping headaches. When pay is changed retroactively Dayforce does not report hours in the correct week, which erroneously evaluates average earnings for EI purposes, and causes our employees some heartache. Previous Ceridian pay systems did not have this problem.,8,Reduced reliance on paper. Ability to schedule reports and download to use in Power BI applications for keeping HR metrics. Coordinating some HRIS information with IT information to better manage the employee experience with our systems.,We are in compliance because we configure our system to be so—pay, taxes, retirement savings caps, benefits - what's taxable and what isn't, overtime, eligibility rules, scheduled meal breaks, and regulatory hours of work—to name a few.,Our hiring decisions are still made largely outside Dayforce, but compensation, performance management, scheduling, and HR metrics reporting are some areas where the one-user experience is great.,Oracle PeopleSoft HCM, SAP NetWeaver MDM, Kronos Workforce Central and ADP Vantage HCMGreat Product and Excellent Support TeamOur organization uses Ceridian Dayforce for onboarding, scheduling, shift trading, time collection (biometric clock, online timesheet), payroll processing, and HR records such as workplace injuries and training records. It is used across the organization. We had no time & attendance system prior to implementing Ceridian Dayforce, so each business had developed unique procedures over many years. Dayforce streamlined the payroll procedure and eliminated a lot of manual administrative work as well as paper forms.,Ceridian Dayforce offers excellent teams of customer support consultants, as well as easy-to-use support portal. Issues can be addressed either by phone call or by logging it into the portal. R&D - continuous improvement of product. Flexibility of the system. Training and courses offered to users are useful.,Multiple work assignments are not available to select while using pay adjustment within timesheet. Reports. Finding a required report template or creating a new report can be a challenge. Employee Change reports are not user-friendly. Shift rotation that goes from one day to the next required work-around.,10,We have increased efficiency in overall payroll processing as well as departmental administration related to the management of attendance, employee inquiries, and reduction of paper filing.,We have hundreds of part-time employees and many of them have multiple positions with various pay rates. It was time-consuming to calculate their statutory holiday pay based on the ESA rules manually in the past, also part-timers with multiple positions could work too many hours per week. Dayforce automated the holiday pay calculation and made it so easy to review the number of days and hours worked by such employees.,Having real-time information makes a huge difference. In the past, when employees were on sick leave I could not tell if the employee had returned to work or not until the pay cycle was completed and could not make any decision for further actions. Also one of our unions requires OT to be offered based on OT hours worked within a certain time period - Ceridian Dayforce made it so easy to pull data for supervisors to decide who to call next.,ADP Workforce NowHappy with DayforceIt is used throughout our organization for timesheets, scheduling (in most departments), payroll and benefits. We have two departments that use an outside scheduler because that portion of the system isn't robust enough for our large teams (30+). All employees clock in/out using the mobile app or one of four webclocks in the building. This integrates well with our payroll and benefits administration modules to make for seamless processing.,Timesheet management is easy to use/manage for employees and managers Support on payroll questions has been amazing; they either walk you through step by step in an online meeting or send detailed instructions of how to do things Flexibility in types of time clocks available for employees to use is great HR data is easy to manage in one spot with the ability to limit who can see what information by manager type,Scheduling for large teams is difficult. It takes too many clicks to add schedules and the shift trading functionality isn't user-friendly enough for high volumes. Managers can't see shift trades that happen within the current week and employees can't change availability with the current two weeks. Would love to have the ability to import schedules easily from an outside scheduling program such as When2Work.,9,We've seen huge efficiencies for payroll processing over the manual process we used before Dayforce HR information management was non-existent before Dayforce; time spent looking for current information is drastically reduced Benefits administration is more easily tracked/administered saving money on employee paid benefits,We never have to think about compliance - the "rules" are set up at the time of implementation and unless there are changes to the laws we know we're in compliance with all employment standards. When changes have occurred we've had amazing help from the support team making changes and having things ready well in advance of the changes; including sending us reminders that the changes are coming.,We're able to find all the data on past and present employees to make sure we have the correct information at the time of rehire or when making decisions about performance increases. We don't have to look in multiple places to find the information needed to make decisions. This helps managers and HR be more efficient with their time and resources.,,Microsoft 365 Business,200,1,Timesheets, employees can accurately clock in/out daily and managers can see/manage their time Scheduling, employees can check schedules easily and manager availability and time away, plus managers can create schedules based on that info Payroll is integrated so there's no need to look in multiple places for the needed information,We allow employees in a satellite location clock in by mobile app using the "set coordinates" feature. They can only clock in within a certain radius of the building.,We don't have the performance management module, but look forward to adding that in the future We would love to be able to have candidates apply for open positions online and have resumes go right into the system once chosen Taking advantage of more features in the employee self service,9,No,Price Product Usability Existing Relationship with the Vendor,There are more options and we're a larger business than we were when we implemented Dayforce, so there would be more solutions now than there were then. I might look for more features than we originally implemented, but overall we're happy with what Dayforce can do and what we can add on in the future if needed.,No,7,Yes,Recently I used an incorrect code to administer a taxable benefit for an employee that ended up taking more than half her paycheque to taxes. The support team looked into my error and found a solution. The team offered to walk me through it in a Zoom Meeting, but the timing didn't work out and they were headed on vacation before I was free to meet. He sent very detailed instructions, including screen shots of how to make the adjustments, and I was able to make the changes on my own.,Clocking Timesheet management,Scheduling large teams Shift Trades/availability in the current week or two,Yes,9Dayforce HCM - A Global SolutionDayforce HMC and WFM are being used to create a North American solution. This has created standardized and streamlined reporting and analysis across the two countries. We are using Dayforce across most of the organization; completely in Canada and the U.S., and we're looking to branch out into Europe. Dayforce has enabled us to provide additional support as we move to a shared service model globally.,Time and Attendance is a flat system and has eliminated the majority of errors that normally come out of these kinds of systems. Payrolls which can be run from anywhere have allowed us to have backup personnel support who work in other areas or even other countries. Absence and Vacation tracking is a very nice feature combined with the workflows. Now the managers have a better method to track vacation and ensure their people take the time off. This also allows for easier reporting should there be a concern over an attendance issue.,The support on the time clocks and devices could be more hands on. The implementation team can get carried away with thinking they know what you want and sometimes it doesn't align. It's best to stay on top of the project at all times, so the visions don't stray too much. A little more post implementation structure while transferring to support would have been nice.,9,The direct financial savings of this product were realized in 18-24 months. The employees and management is in line with time off requests given the Time away from work workflows. The employee and manager self service allow HR to be more value added and better customer service for more relevant issues.,Online training Self-taught,7,I learned much of the product from self exploration and the training sessions Ceridian provided. Using the training materials and my own discovery I was able to create our companies customized training materials for each type of user. Doing this saved thousands in on-site training which would have accomplished the same, or even a lesser result.Ceridian Dayforce HCM is a great investment for large organizationsAll employees in our organization use Ceridian Dayforce HCM. Employees use Ceridian Dayforce HCM as a time clock, to access timesheets, and to track payroll. Employees can access the software via their desktops or tablet to complete whatever task they need to. Most hourly employees have access to clock in via this software can also view their payroll stubs. Our HRM Department also uses it to upload forms for us to access when we need to make important changes to our personal data. The software also provides a wizard for healthcare enrollment which every employee can utilize when they have a life changing event or during open enrollment. The system also allows employees to view their current healthcare benefits and personal information such as the personal address on file for each employee. We were previously unable to track actual hours worked because we did not have a system to track an employee's working hours. We were also able to combine 3 different systems into one system by implementing this software.,Using Ceridian Dayforce HCM for time clock purposes works very well for our organization. For users who do not have access to a desktop or laptop computer, we've been able to give the access by placing iPads strategically around our organization where employees can easily access them. The software allows users to log in using a username and password or by using their badge number and a personal ID number. This allows the user to pick whatever method is most convenient for them. Hourly employees can view their timesheets and request that their manager/supervisor make edits if a correction is needed. Managers and Supervisors can edit and approve timesheets for the employees they manage before submitting them to our Payroll Department for processing. The healthcare enrollment wizard that we used in Ceridian Dayforce HCM was also very straightforward and easy to use. Every employee received a notification when they logged into the system telling them that they were eligible for annual enrollment and were provided with a link to click that took them straight to the enrollment wizard. All of the healthcare plans, as well as detailed information about each plan, was available within the system wizard so we didn't have to log out or switch programs in order to get information that we needed. If a mistake was made or if a selection needed clarification, our HR Department could send us a notification within Dayforce telling us to review our selections. We also received confirmations immediately after enrollment instead of having to wait days for HR to tell us that they received our benefits enrollment packages Being able to view our timesheets in real-time is a benefit that I truly appreciate. There were times in the past where I couldn't remember if I clocked out for the day or lunch and I could immediately log into Dayforce, view my timesheet, and enter a note under the day the mistake was made. My boss would get an automatic notification that I've submitted an error for my timesheet and he can approve or deny the request and make the corrections as necessary. It also helps me track my hours worked so I won't go over if there is a ban on overtime or I can work more hours if it looks like I won't get 40 hours for the week.,I honestly don't see any areas where Ceridian Dayforce HCM needs any improvement. The system works, it's easy to use, and doesn't provide any issues with our network or other programs. It took about 2 months to get all of our data imported before we could go love. The time period was only long because our HRM Department chose to manually input the data into the system instead of importing it. If we imported the data it would of been only a few weeks for implementation before we could go live. I will warn users in the Payroll Department that we had issues with getting the correct figures to display on our W-2's. We had to issue corrected w-2 forms twice, but this was not due to the system making a mistake. The error was caused by users of the software in our Payroll Department. The software did exactly what it was supposed to do, but the user in charge of creating the W-2's was not following directions and kept inputting the wrong information. Ceridian Dayforce HCM requires the use of Silverlight when using Internet Explorer. Whenever we choose to upgrade Dayforce and push out the updated version to our users, we have to update IE and Silverlight as well. Sometimes you will get a false message stating that Silverlight needs an update when it's really IE and vice versa. We solved the problem by updating both IE and Silverlight for all users. We hope that we won't have to do this for every upgrade we decide to push out to our users.,9,Since we've implemented Ceridian Dayforce HCM we've had a positive ROI. Especially in regards to utilizing the time clock features because we are no longer losing money by paying employees for hours they didn't work. The time clocks allow us to pay employees for real working hours versus hours manually recorded by each employee which allowed room for errors and mistakes. Having the ability to track how many hours an employee spent completing a certain job also gives us a better outlook on how we should prioritize and assign tasks to our employees. We can see what jobs take more hours to complete and assign more individuals to work in that area so tasks are completed faster. It also helps us track how long completing a task should take so we can schedule future tasks in a more accurate manner. This allows the scheduling of projects to flow smoother and guarantees that we will complete projects on time. Electing to automate our annual healthcare enrollment also produced positive results for our organization and made things less complicated for our HR Department. The system did not crash although there were hundreds of users accessing it at the same time. Employees complimented how easy the wizard was to use and were also surprised at how fast they received their benefit confirmations after submitting their elections. The HR Department received less calls with questions about healthcare plans because all the info we needed was readily available within the wizard. The IT helpdesk also received less calls because Dayforce was able to handle the increased load. Also, since enrollment confirmations were delivered so quickly, there were no worries that an individual's elections didn't go through.,We no longer have to manually enter data into our payroll system. Dayforce has automated this process and also takes care of the federal and state withholdings for us. This ensures that calculations are accurate and the process itself takes less time then when it was manually completed. The Payroll Department can also generate reports or perform configurable audits to ensure the integrity of the data. Since we were able to automate our healthcare eligibility, we no longer have mistakes of people changing benefits or dropping coverage during a closed enrollment period. As for overtime, before an employee can work overtime, they have to submit a request to their boss for approval before the hours are worked.,Since implementing this software our scheduling has improved dramatically. We know how long it takes to complete tasks and can plan accordingly. Our HR Department can scan through the data of past applicants that are saved in the database by searching for keywords when looking for new hires. This reduces the amount of time it would take to physically search for an applicant's file and review it. It also simplifies the process of searching for an applicant because Dayforce will post what jobs positions and criteria you're looking for across several media outlets for you. Now an HR Administrator doesn't have to waste time creating posts for each site they want to advertise the position on.,n/a,Microsoft Silverlight, Amazon Cloud Drive, SolarWinds Log & Event Manager,700,12,Annual benefit enrollment is the most important use of this software for our organization. We have the wizard set up and employees are given a timeframe to finish the wizard and choose their benefit options before the wizard and benefit enrollment are closed. Employees are also able to look at their current benefit elections if they forget who our vision carrier, dental carrier, or health provide is. They can also view what healthplans they chose and the rates for each plan. The 2nd most important use of this software for our organization is the use of the time clock feature. All of our hourly employee timestamps are recorded and can be managed by the Dayforce software. Employees also have the option of clocking in our out from their computer or a designated time clock close to their area of work. If an employee's job postion requires them to do a mail run in the morning, but housekeeping duties in the afternoon, this change is also tracked by Dayforce. Manager's can approve, disapprove, or change their subordinates timestamps when necessary. The 3rd most important use of this software is to provide employees with the ability to view personal information that relates to their job duties. We can list an employee's job title, their salary, emergency contact info, dependents, and beneficiaries. This ensures that the employee and employer are on the same page about everything in regards to a certain position.,I used the example previously of how we have some employees who start off in the morning doing one job, but switch to another job during the afternoon. We needed a way to track these changes and was very surprised that Dayforce offered the ability to track these types of changes. It helps us break down how many hours an employee spent doing each job they were assigned to for the day. It also helps to ensure that we aren't short on manpower in any department because we can see what departments and job duties accumulate the most hours worked. Another useful tool that Dayforce offers is having the ability to see and request vacation, sick time, or other types of leave of absences. I can log into my Dayforce account and see exactly how many vacation and sick hours I have available as well company holidays and floating holidays. When I put in a request for time off, it will immediately deduct the time from my balance so I can see exactly how much time I'll have left over. Managers have the ability to approve or disapprove these requests. When requests of this nature are entered into Dayforce, the software automatically sends an email notifying the employee and manager of the request. I also like how we were able to include a tab where employees could access their paycheck stubs and W-2 forms. Employees can pull up any paystub and Dayforce offers two different statement views that they can choose to print if needed. Also, if an employee prefers paper statements instead of the online version available through Dayforce, they have the option to opt out and receive paper statements.,We can list our open job positions on Dayforce so employees are aware when positions in other departments are available that they might be interested in. By listing these job on Dayforce, we're able to take down our Extranet site and integrate everything into one location that is easier for employees to access. We can also upload forms to the website that employees might need access to when life events happen. We haven't started uploading any forms outside of forms related to benefits, but we want all of our forms in one place organized by the department that processes the form. For example, when a new employee starts working at Missouri Botanical Garden, the IT Dept. requires their supervisor to send over a form notifying us of what type of computer they will need, as well as what software they might use. This helps us set up a workstation that is personalized to an individual's job and ensures they have all the tools necessary to complete their job duties. Dayforce also provides a tab for Apps. The Apps tab will allow us to link to other sites that are associated with our organization. For instance, we want to put a link to DIG, our intranet site, on Dayforce so user's will have easier access to it. We also want to put links to each site that Missouri Botanical Garden manages such as Shaw Nature Reserve and the Butterfly House. Dayforce is so useful and is configurable to fit any unique situation an organization might have. The best part of investing in Dayforce is that it's customizable so we can add things we think we need and if we don't like them we can also remove them at any time.,10,Yes,Price Product Features Product Usability Vendor Reputation Positive Sales Experience with the Vendor Analyst Reports,We evaluated 3 different companies, therefore, I would not change anything in the evaluation process.,Yes,10,No,When we first implemented Dayforce and had employees utilizing the app on iPads, whenever software updates were sent out, the iPads would lose its registration and we'd have to reset every single one of them. Sometimes updates were sent out two to three times a week so this became a problem because we had to update each iPad every single time. We notified Dayforce of the issue and they worked with us to implement a strategy and plan to ensure that it didn't happen again.,We use Dayforce to assist our hourly employees with clocking in and out. The timeclock is very easy to use and manage. We also use Dayforce to enroll employees who wish to take part in company healthcare benefits. It's easy to enroll yearly and the benefit enrollment wizards takes you step by step so you don't accidentally miss enrolling in a healthcare benefit that you need. Dayforce also provides a way for us to view our paycheck stubs online. We can review the stubs by date and print them out whenever it's necessary.,There are no difficult or cumbersome functions in regards to using Dayforce. The Dayforce software is very user friendly.,Yes,10Dayforce is the best solution for our company!Orvis utilizes Dayforce for HR, Benefits, Payroll, Time & Attendance, Scheduling and Recruiting. We employee 1750 employees in the United States and 215 employees in the United Kingdom. Dayforce is a cloud-based single application which eliminated the need for the multiple interfaces we used with our old systems. It has greatly approved our employee and manager self-service experience with the use of mobile technology and data readily available through its robust reporting capabilities.,Dayforce is easy to learn and easy to operate. It gives employees control of their data with anytime access, and helps us make sure our employee information is accurate and up to date. With data stored in a single, central location, we get data-driven insights across all HR and Payroll functions so we can make better decisions for the entire employee lifecycle. Payroll is calculated continuously throughout the pay period, giving my payroll team the time they need to produce accurate and timely pay.,One specific area of improvement would be with WFM (Time and Attendance) where we could get a snapshot of weekly/biweekly timecard totals without having to scroll through the detailed "Pay" totals. Because our company pays different hourly amounts to employees for holiday pay based on their FT/PT status, we would like to see the hours appear in the time card totals without having to go to the "Pay" tab to confirm. System Security settings should include the ability to grant access to hourly and/or salaried employees. This would eliminate the need for unneeded configuration to prohibit some manager level employees from seeing salaried associates.,10,Increased productivity through more robust employee and manager self-service. Introduction of mobile technology for HR and Payroll data. Elimination of multiple interfaces in place for older systems.,Dayforce has enabled compliance for state tax withholding, reciprocity rules, state wage and hour rules, overtime policies, company PTO tracking, benefit enrollments, etc.,The single application has greatly improved our ability to make decisions regarding hiring, scheduling, compliance and compensation more timely and much more efficiently,,Oracle Financials, Microsoft 365 Business,2000,7,Human Capital Management Payroll Services/Compensation Management Benefit Services Recruiting Services,Mobile functionality that allows employees to view personal information, benefits, payroll, time away from work requests, and perform related tasks from their mobile devices Single application eliminating multiple interfaces Third party integration with benefit providers FLSA Overtime Automation,Talent Management On Demand Pay Performance Management,10,Yes,Product Features Product Usability Vendor Reputation Existing Relationship with the Vendor Analyst Reports,We would not change anything with our evaluation or selection process. It was the right choice after looking at many other options.From Life Support to Wellness: A transformation of our HCM heatlhDayforce is being used primarily as an HR and Payroll system across our organization. All employees use Dayforce to some extent. All new hires use Dayforce to enter information for Payroll purposes. The majority of employees also use it for Benefits selection, Timekeeping, and reporting life events. Managers use Dayforce to track time, leave, and performance. Department Administrators use Dayforce for reporting, budgeting, hiring/terminations, pay changes, and other employee related tasks. Administration uses Dayforce for some HR functions, all timekeeping, payroll, and benefits. Dayforce addresses the timekeeping problems we had as well as helps us to comply with appropriate Payroll directives and accurately pay our people. We are expanding into the HR realm with Benefits, Recruiting, and Performance Management. It is helping us address processes that have been very different across our departments in regards to the employee life span - from hiring to terminations. It is helping us streamline and pull our processes together in a comprehensive way.,One single platform was a game changer for us. The continuous calculation of pay changed the way our payroll and benefits office does business. The time it has saved in calculating and auditing changes is great. Dayforce looks at the entire employee experience from both an employee and employer's perspective and meets both expectations. Employees are getting what they need and stayed engaged through Dayforce. Managers, administrators, and executives can get the level of detail they want/need to help them make informed decisions Scalability. As our organization has grown from 800 employees when we first implemented Dayforce to over 1350 employees now, Dayforce has grown with us. And not only in the number of employees, but growth of our organizational structure. We've added locations, cost centers, and processes. Dayforce has kept up and allowed to to make these changes with relative ease.,The HTML roll out to replace Silverlight has been somewhat difficult for us. In a few areas, namely MyPay/Payroll and MyHR/People, we have had a more difficult time adapting and finding the same functionality we had before. More of a learning curve, but still "uncomfortable" nonetheless.,9,We have definitely reduced the amount of paper generated, especially with the implementation of Benefits module within Dayforce. Timekeeping is more manageable and accurate. Our homegrown, internal system couldn't keep up with our growth and technology. Having a web-based solution has been key. No, we have not been able to quantify the impact, but our staff is more engaged, able to process more. We have relieved some of the stress of an ever-growing workforce and empower our managers and department administrators to do their jobs better with more access to information.,Dayforce has helped us comply with locality taxation in a very compliant way. We know that calculations are going to be accurate and timely. It also allows us to configure our organization's policies and processes into HR functions and manage them with equity across all departments.,Using the single application of the Dayforce platform has allowed us to make budgeting decisions on every level. From the overarching organizational viewpoint to the department and cost center level, data is there to use within Dayforce,,Macola,1400,3,Payroll Benefits Recruiting,Feeds to another system that monitors employee usage of our health information system,We hope to use it as a repository for all employee related documentation. Even the documentation that is not normally in and employee file Implement the Compensation module for helping us with budgeting employee costs,10Dayforce HCM for Service FirmsWe use Dayforce HCM to manage our payroll, time away from work, performance management and recruitment - in other words for almost every aspect of managing human resources. It has addressed issues with information sharing between management teams, engagement with employees, and has helped save time on HR processes.,Allows employees to see current balances for vacation time, and allows them to administer vacation requests directly within Dayforce HCM without the need of paper forms and processes. Reporting on trends, allowing HR to gather data for use in forecasting trends in attendance, recruitment, salaries, etc., all the data is housed in one program and easily accessible. The use of pay grids and categories for jobs allows ease of access to information for budgeting and for working with industry surveys.,Support on time sensitive issues such as resolving a payroll question can sometimes be slower than preferred. While it accommodates salaried employees, there could be some improvements on the functionality of the timesheets and time recording for those groups who do not technically punch a time card.,10,Once implementation has been completed, and staff are trained, it has returned time back to HR and leave administrators.,The speed on the return of information is excellent and allows us to quickly assess financial trends, but more importantly from an HR perspective, it has permitted real time sharing of data such as payroll, overtime, attendance, etc., that previously may have had to be given to HR in a report form the month following after the data was gathered and analyzed in various spreadsheets from the other programs.,We have a significant salary base and a few hourly workers. We have easily been able to create rules to run the Alberta Labour Standards for calculating overtime and statutory holiday pay. Once the rules are set - review of the pay is easily done.,,Adobe Connect, OrangeHRM,Yes,Product Features Product Usability Product Reputation Vendor Reputation Positive Sales Experience with the Vendor,We would have a better plan in place as to what we wanted to achieve with HRIS software so we could ask better questions of all vendors.,Yes,Change management was a big part of the implementation and was well-handled,Learning the language of the program - key phrases such as "paid to schedule", "TAFW" and other acronyms were initially a confusing jungle. Understanding the requirements for time to be put into the program to get it set up.,8,Requesting time away from work and getting approval for same Hiring new employees and setting up their HR profile and payroll information,None! Once set up everything is very user friendly.,Yes,10,10,10Great all-in-one system!Dayforce is being used across the organization and has streamlined processes and has made the HR Team more efficient. Time and Attendance: We utilize the Dayforce punch clocks across all of our facilities, which makes time entry and time approval for payroll seamless. Benefits: Our benefits process is now paperless, which cuts down on the administration time around enrolling employees in benefits. Employees are able to easily log in on their own time, and go through a guided benefits process. We also utilize carrier feeds so all benefits-related information is automatically sent to our carriers, eliminating the need for the Benefits Administrator from having to pull reports and send information. Benefits also integrates with Payroll for a seamless setup of Deductions and Earnings related to Benefits. Onboarding: We have been able to mostly eliminate employee paper files by utilizing Dayforce forms and now new hire onboarding. The onboarding module is engaging and professional, and you are able to make a great first impression for your new hires. Electronic I-9 and E-verify is also integrated, which helps us stay in compliance with our I-9s.,All of the Dayforce modules utilize a single source of data. There is a reporting hotline, so if you have an issue creating a report you can call and get help immediately. Employee self-service works great.,Would like to see more functionality around Leave of Absence Management. Reporting is robust but it is difficult to build more complex reports if you aren't familiar with SQL.,9,We are almost completely paperless in the HR department because of Dayforce. Cost savings through efficiency and increased productivity.,Ceridian has many compliance features that we utilize. The system is automatically updated with state tax withholdings when there are changes so we are always in compliance with withholdings. We are able to stay in compliance with overtime rules and meal breaks by utilizing schedule rules and pay policies. We are able to stay in compliance with healthcare laws by utilizing the eligibility qualifiers, which ensure that the right employees are able to enroll in the benefits plans that they are eligible for.,Cornerstone OnDemandOutstanding HRIS!Ceridian Dayforce is used throughout our company. We own and operate Skilled Nursing facilities across the state, and it serves as our all-in-one HRIS system. I utilize the Recruiting module more than anything else since I am the Corporate Recruiter for the company. We have been with Ceridian Dayforce for 7 years now I believe.,Great customer service anytime we have issues. Recruiting module has been huge for us, as we didn't have any system to keep and store resumes. For us, it eliminated the need for multiple systems like we had previously.,The Recruiting module has been a work in progress. We addressed some issues with them, and they have corrected some of them and still working on others.,10,Added value by making things more electronic. Has added great talent by applicants in the database within the Recruiting module.,Automates,It's been great. It has helped a lot when we are contemplating a salary range for certain positions and we can look to see what others are making and have made in the past.,Paycom,Bullhorn, Cyber Recruiter, Microsoft Office 365, Skype, SurveyMonkeyWay to Payroll!We implemented the time and attendance and entitlement modules in 2013 throughout the entire company. This replaced paper timesheets, manual data entry, and an old problematic entitlements system. We just implemented and went live with the payroll and benefits modules in July 2018. This replaced a Ceridian legacy system and eliminated the need to interface the two systems and streamlines the payroll process.,The "continuous calculations" make it easy to see the effects of changes in real time The ability to enter data for multiple pay periods at once reduces the chances of missing something later on The ease of enrolling employees in elected benefits Completing a ROE is very easy and straightforward compared to older systems I've used.,How adjustments to entitlements are made. Right now for our full time vacation it's like try to balance 2 moving targets The lack of flexibility in entering earnings and deductions. Sometimes a negative amount is needed, but the system just won't allow it.,9,Eliminated paper timesheets and in turn the data entry from this Reduced payroll processing by at least a half day,It works like a charm! We have been able to set up all of the union rulings along with federal and provincial.,Most of these features are currently not being used by our HR team unfortunately. Having data reported in real time is very useful for answering employee questions.,,Microsoft 365 Business,200,2,Scheduling Payroll Benefits Onboarding Entitlement bank tracking,We haven't found any yet,Recruiting as we currently aren't using that module,10,Yes,Product Features Prior Experience with the Product Vendor Reputation Existing Relationship with the Vendor Positive Sales Experience with the Vendor,N/ADayforce has a great product that is definitely worth reviewing!!!We use Dayforce across our entire organization. We use it for payroll, benefits, timekeeping, performance reviews, reporting, recruiting, and self-service. The biggest problem Dayforce addressed was giving our teammates the resources they needed to do their jobs more quickly and efficiently. Before Dayforce, we were almost entirely paper-based, and it weighed down our department. Instead of a smooth onboarding process, teammates were given a five-inch binder with policies and health plans to review. They were required to submit paper enrollment forms that we: 1. reviewed for completeness, 2. submitted to payroll for manually updating deductions, and 3. notified all of our carriers individually. Now the teammate completes the enrollment through Dayforce, eliminating those three steps easily! We also had paper forms for pay increases that were mailed/scanned to at least five people for review before getting manually entered into the system. Not to mention, it created quite a large margin for error in losing paper, missing the email, and delaying the process. Now it's easily managed in Dayforce! Dayforce is completely customizable for the needs of your business and helps support business changes quickly and effectively.,A customizable platform for your business! It's a great network of customers to connect with -- I cannot stress this enough! There's a portal specifically designed for customers to interact with each other that is amazing (XOXO). There are user groups for monthly catch-up calls and meet-ups of customers to learn more about upcoming product upgrades or deep dives of how one customer is using a module. There are testing programs for releases that give customers early access to test a new feature before it goes live, and an annual conference to learn more about upcoming features, modules, and more! The customer support team is also great! Are they experts on every piece of the product? No. As you learn more, you'll start to understand when to go to support, when to go to an outside consulting firm, and when to ask another customer. It takes time, but I would be remiss if I didn't mention the dedicated support team. If you say something is urgent, expect a call in thirty minutes!,If you don't have an HRIS analyst already on staff, you will have a really hard time implementing and just understanding the general flow of how an integrative system like this works. It took us about a year. If you don't have an HRIS analyst on staff, get yourself more than just the implementation team provided by Dayforce. They're called consultants, but they aren't very consultative. If you ask for x, they will give you x, without mentioning that because of y it won't work. They won't encourage you to take a step back and really understand the goal of a process before jumping into the execution stage Everything costs $$$. If you need more than your average question answered from support, it will cost you! Need a change to your carrier connection? Think $2K.,9,We saved over 200 hours through Open Enrollment alone! Our payroll process has been cut down by 40%. Our teammates have better access to their own information!,We have automated just about everything from state withholdings, to overtime (even in CA!), healthcare eligibility. Dayforce has features that create your VET-4212 and EEOC reports for you!,This has truly streamlined our ability to better understand and see the impact of policy changes. It makes it easier to do an impact study by applying the change in our Test environment and then reviewing the differences in production. This also means that everything you touch has a ripple-effect! It takes some getting used to and has caused some serious anxiety in our first-month post-go-live, but it's a truly incredible feature!,ADP Workforce Now,LinkedIn TalentCeridian Dayforce is an Amazing SolutionWe are utilizing Ceridian Dayforce across the entire organization. It has assisted us primarily by providing a simple, easy to use the system to record and track employee hours. We utilize the web clock version for tracking employee hours. It integrates almost seamlessly with the other Ceridian products that we use.,Ceridian Dayforce is very simple to use, it is easy to train new managers to utilize it. It is intuitive, so there is rarely a need to call support for assistance in everyday functionality. Its simple layout is easy to navigate and saves us time.,I would like to see a few more reports added to the standard reports so that we don't have to call and create our own.,10,Reduced reliance on paper. Tracking employee information without the need for as much documentation. Less wasted payroll due to errors in tracking.,We do not utilize Dayforce for compliance or labor union rules related functions. We do utilize it to track overtime and it assists us in figuring out healthcare eligibility and withholding.,It provides a simple way to review the many different areas of employee data in one easy to use application. This saves so much time when trying to make decisions about compensation and scheduling. The overtime reports are one pre-built report that our managers love to use and it makes their job much easier when scheduling for their department.,,Microsoft 365 Business, TeamViewerHow Dayforce has improved my Payroll Job.Ceridian Dayforce is being used across the whole organization. It allows us to more efficiently capture all the time and attendance information we need to process our bi-weekly payroll. Employees like being able to check their attendance balances anytime. Dayforce has eliminated much of the manual work previously associated with our payroll/HR system. We no longer have to maintain excel timesheets which we used to import into our previous payroll system ( Ceridian INSYNC),Electronic timesheets that are part of Dayforce allow for a much better and more efficient way of entering employee hours worked. Full time employees really like being able to see their entitlement balances at any time and to request time off in the system. The biometric clock is working very well for all the facilities that use it. No more punch cards. Authorizing and approving the hours each pay is much faster.,I started using MyHR(People) This is run using Silverlight. This will be phased out to use HTML. People (HTML format is less user friendly for me. Sometimes it is still not clear when to use refresh. In some areas it refreshes saved information in other areas it takes you back to before you did an entry. As an internet based product it is very frustrating when Internet Explorer stops working and it kicks you out and you must sign in again.,9,Reduced paper for employee files due to onboarding Time saving through electronic timesheets and biometric punches for all managers and supervisors, no more paper schedules or timesheets Many employees do have to be reminded to complete their onboarding tasks.,We have set up all the rules in Dayforce for each group, i.e. CUPE Union, Fire Fighters Union to ensure staff are paid correctly as per their collective agreements. This involved a lot of work during implementation and we had a few corrections when we went live, but it requires much less checking and manual input for specific items. Dayforce calculates the stat holiday pay now which is a great timesaver. Overtime is also calculated on hours according to the pay policy per each employee in a group. Union after 40 hours a week. Non union part time after 44 hours per week.,I couldn't say. I am not involved in hiring, the HR staff do that. Scheduling is done by each facility. Compensation is done by HR with manager input.,May the Dayforce be with you!We use Dayforce across our whole organization - 6500 employees, across 3 states and 50 locations. In Dayforce, we have a main system of record for employee timekeeping, attendance tracking, scheduling, benefits, and payroll. Employees are able to view and manage their record through self-service and through the mobile app. Numerous employees have alternate work assignments, often with different rates of pay. Through Dayforce, we are able to process 1 payroll for all locations and blended rate overtime is calculated in the system.,Payroll - Dayforce has a comprehensive and yet easy to use payroll process. And now we don't have to be in the office to transmit payroll. Reports and downloads are available soon after commit. Multiple Work Assignments - for ease of allocation to different cost centers, and for ease in reporting employees may have multiple work assignments - different jobs, different locations, different rates of pay. This allows for less time making journal entries in financials and payroll and general ledger are the same. Tax and government reporting services - Ceridian has their own tax service which handles our tax filing, multi-work state reporting, unemployment wage reporting and new hire reporting with federal and state entities.,Timekeeping is not their niche! Not all time collection devices have same options or functionality as far as what can be added or hidden by customer. Pay rules, especially around meals/breaks and entitlements (PTO) are not as flexible/customer defined as needed. Reporting is hard to understand and easily pull out what need without having an IT guru/database on board. License tracking is not as good as it was in prior Ceridian platform. Licenses, e.g. Registered Nurse are not able to be required when building a job/position. Not a good place in the employee record to track full license information including license number and both effective and expiration dates. Therefore, if an employee has an expired license they would not be able to be scheduled, or clock into work. Reporting on this is also a challenge.,8,Streamlined data entry - bringing entry point to where it is closest... employee or site manager. Employee access to their own information - faster and transparent. Able to shorten payroll processing timeline to afford more time for review and auditing.,Compliance is a strength of Ceridian's. They are on top of law changes quickly and work to build their system fluently enough to adapt yet restrictive enough that all laws are prioritized and compliant to meet the clients workforce. Dayforce is the first system that has allowed us to be compliant with paying employees within the blended rate overtime rules. Dayforce withholds taxes based on tax jurisdictions and alerts admin staff if an employee enters an address outside of an established location for the company.,Using Dayforce has allowed us to capture more information in one place without having to look in numerous systems. It has brought more information and transparency to employees, managers, administrators and executives. It has allowed us through the Mobile app to open up the trading and picking up of shifts to our employees. This was a huge benefit to employees as well as managers - its all in the system, which means less paper!,,Relias Learning Management System, iCIMS Talent Acquisition Software SuiteCandian NorthWe use it to run payroll and enter employee information into the HRIS.,Benefits and pension enrollment Easy to make changes to employee's pay, status, etc. Reports: easy to customize reports,Implementation: difficult to get problems fixed after go-live date. Need a single point of contact to resolve problems instead of submitting tickets. Sluggish: after a while of using you need to reset as it gets slower. Various bugs with reinstating employees.,7,Fewer payroll errors which resulted in the company paying employees correctly the first time. Ease of pulling reports: data is formatted nicely when reports are pulled.,Easy to configure the different eligibility criteria for benefits and pension.,Not really applicable in our case.,Dayforce at its best!Dayforce is being used across the entire firm. It solves the need for employees to have a personal space to deal with private information, like payroll, address changes, performance, vacation tracking, and learning.,Easy navigation, and user-friendly. A single login and platform for all personal needs. Mobile ready.,Printing a performance review lacks a standard format. Copying and pasting text from MS Word into any text box has formatting issues. Setting up the user roles interface could be more intuitive. The drop-down menu, and finding features to select, do not work too well.,9,Definitely positive ROI. Efficiency in many HR aspects. Value added in other features, like performance and learning management.,BambooHR and Salesforce App Cloud,Salesforce Lightning Platform, Tableau Server, Charles River Investment Management SolutionThis is the Cadillac of payroll/hr systemsIt is being used by payroll, finance, operations, and employees within our organization. It increased the accuracy of our scheduling and timesheets, eliminated our paper system for vacation and time away requests, which has saved considerable time for all departments and improved the accuracy of payroll processing as the time and attendance is directly connected to the payroll. It has given our managers and employees more visibility on employee information, and has streamlined some of our HR functions.,The time away request system is all automated. The employee enters a request, and the manager then reviews the request and approves or denies the request. If the request is approved it populates the timesheet, which then goes to the payroll. The scheduling and timesheets are one integrated system with the payroll, so if the schedule is correct, and the employee works the scheduled shift, then no adjustments are required. It's a paperless system for rate increases. The manager enters the request for a rate increase for their employees. The workflow then goes to the approving manager, and, if approved, updates the HR record, timesheets, and payroll. Tracking of vacation hours taken and paid is also automatic, and no intervention or manual entries are required.,I can't think of anything that is hard to use or has missing functionality.,10,We have seen a significant decrease in the amount of time it takes to perform payroll and HR functions. We have significantly reduced our reliance on paper. Our employees are happier, as they can see their timesheet, vacation balances, time away requests, personal information, and benefits information. Prior to the implementation of Dayforce, our employees only saw their paystubs.,Dayforce is set up so that overtime and vacation entitlements are calculated according to employment standards, which ensures that we are compliant. Tax tables are updated by Ceridian as they change, which ensures we are properly withholding the correct taxes. Benefits are set up so that eligibility rules are adhered to.,Because everything is on one platform and inter-connected, it is easy to see the impact of proposed changes immediately, thereby reducing the time involved in the decision-making process.,Ceridian Dayforce HCMWe use Ceridian Dayforce to process payroll, timesheet record-keeping, employee record-keeping, and managing employee benefits. It also is crucial in providing reports necessary for company accounting and various other areas of the business. We recently added a performance tracking module which allows both employees and supervisors to continually update progress and achievements made throughout the year. Our entire countrywide company uses Ceridian Dayforce. It makes things like onboarding a new employee located in California from Pennsylvania seamless!,Accurate timesheet records maintained by the system as well as the ability to manually make changes for unique situations that may occur for a single pay period. Multiple facets for auditing records and payroll runs for accuracy. Assistance and reference guides are easily accessible via email, online or over the phone. I've always had pleasant experiences in working with help center staff.,Navigating the report builder (outside of the existing cached report options) can be challenging. It can take a lot of time and experience to really understand what one is seeing when working with the audit for a specific day's timesheet.,8,More streamlined payroll processes lead to fewer errors and decreased the necessity to run off-cycle payrolls and write manual checks. Able to efficiently and reliably import large numbers of bonus payments, which saves time and increases accuracy compared to processing entries manually. Processing wage withholding orders entirely through the system ensures reliability and timely and correct payments - all through Dayforce!,With employees in most states across the country, Dayforce ensures that both federal and state overtime and double-time laws are accurately applied. Also, state by state laws regarding types of wage garnishments that can be processed is all automatically managed by Ceridian. Local, state and federal taxes are ensured to be accurate based on locations that employees live and work.,Having HR records, pay information, employment dates, emergency contact information, performance reviews and the ability to interact directly with managers within the program is invaluable! I am able to run reports showing a range of employees and their rates, or job positions and the number of employees by work location within the company. The potential analytics are endless!,ADP Workforce Now,ADP Workforce Now, Microsoft Office 2016Dayforce Believer!Our facility is in Canada and is part of a larger organization. Dayforce was implemented in Canada in 2014 and was implemented in the US in 2018. Prior to 2018, we only used Payroll and WFM - when the US implemented, we added onboarding, benefits, performance, recruiting and are currently working on compensation and dashboards. I appreciate having one place to go for all HR-related functions - the integration of the modules is most definitely a time saver, especially with the continual enhancements to reporting.,Trust in employee pay - Once you have your pay policies correct, the system flows beautifully and can be trusted. It is so very rare that an employees' pay is incorrect and when it is, it's usually a result of human input. Excellent support services - The customer support people have really come a long way. Dayforce as a whole is a complex product but the support people can usually help me right away or will get back to me quickly. Forward-thinking - The addition of modules that make sense and enhance the product does make my work life better! Communication - The information that is relayed prior to the change, the ability to partake in testing, the quest for feedback and the ability to influence change where it makes sense. Much appreciated.,I like to preview each pay statement before I commit payroll. It would be nice to have a 'Next' button to move to the next person (going alphabetically) rather than having to type in the name. The education portal is improving - I'd like to see each module have a learning track. Also, when I click on 'How to use the Education Centre', I get a notice that this page is forbidden to me - odd! It would be great if there were samples/exercises that could be worked on for each module outside of the virtual classroom learning. It's easy to complete the exercises in training when you have the steps in front of you but I like to be challenged more - thinking and working through the issues really helps me understand how things work.,9,Less paper, the ability for employees to update their own information. Less manual tracking (for example performance reports), more visibility to others in the organization. Better report integration, information is real-time.,We have several shifts and different premiums attached to employees. Once your pay policies are set up correctly, the system works perfectly. Ceridian withholds and submits our federal taxes (Canada) and we can with confidence use the reports for WorkSafe remittances. We have apprentices working here and can track and report their work hours to the training authority so they can obtain their journeyman tickets.,That's still a work in progress for us as we're just about to roll out recruiting and compensation. We've only used performance once so far and it was very bare-bones. I am looking forward to utilizing the system more in the future to bring timely information to make important decisions.,ADP Resource (Discontinued),BizLibrary, PayScale MarketPay, CertifyA Fantastic Product for Your Small BusinessDayforce is being used at the entire organization at our local property here. We utilize Dayforce as our time capture system, and Ceridian Freedom as our employee data capture system. Dayforce helps us to keep track of comp time and time clock activity. It integrates well with our employee data capture system most of the time.,Ceridian Dayforce is very easy to use for employees. The web time clock doesn't require any training for new employees. Ceridian Dayforce is easy for managers to understand and approve their own payroll. Ceridian Dayforce is very user-friendly overall, and does not require much training or continuous instruction.,In general, it integrates well with our employee data capture system, Ceridian Freedom. However, the exports fail when there is a piece of incorrect information in a new or existing entry. I always have to call support for this because there is no obvious warning or anything when data imports fail. I would like it to be easier for employers to update things like policy changes about overtime or vacation themselves without having to reach out to support.,10,We have seen a reduced reliance on paper. We are spending less time on payroll in general.,We do not utilize Ceridian Dayforce for compliance related items. We utilize Ceridian Freedom for compliance related items. The one way that Dayforce is involved is in capturing data related to policies like overtime, Vacation, Sick Leave, etc.,We utilize Ceridian Dayforce, in Conjunction with other Ceridian Products, for employee record keeping. Ceridian Dayforce is only the first step in the actual processing of payroll as well. However, it is very user-friendly, and feels like a one-stop-shop for the items that we do use it for (particularly time capture). We do not currently use it for scheduling, but that is an ability that I would like to implement at our property soon.Relatively good product but isn't the easiest to customize to each customers needsCeridian Dayforce is the HRIS system we utilize at the corporate headquarters of Canadian General Tower. Our hourly employees utilize the Dayforce clock system to badge in and out and Dayforce uploads this information directly to the payroll module. We use it for time and attendance, vacation entitlements and payroll processing.,Provided the payroll policies are created correctly, Dayforce can be customized to follow any Collective Agreement language. Creating and amending ROE's in the payroll module is easy to do. Creating reports are becoming easier with the newest release.,Payroll policies can be very complex and will usually require extra paid assistance from Ceridian. Would like to see that the timesheets could be listed in alphabetical order by employee or for more than 1 week at a time. Even with the upgrade to the support portal, I find this feature difficult to use and not very effective. It takes too long to get responses.,7,I don't see a particular ROI as we need an HRIS system and payroll processing software for the company.,The payroll policies that can be created in Dayforce allow you to customize the product to your own specific collective agreement. I find that creating these policies are very complex and require additional paid assistance from Ceridian. This part is not very user-friendly.,I don't believe that utilizing Ceridian Dayforce has impacted the decisions about hiring, scheduling, compensation, etc. Any HRIS system can do this.,ADP Workforce NowContent and ComfortableIt is used within our company for payroll purposes. I use it to complete payroll for various newspapers within our organization. Employees use it to put in time away and managers use it to schedule employees. It helps us complete our semi-monthly payrolls.,Problem Solving Payroll HR,Response Time Educating Employees Transfer between Dayforce & Insync systems.,7,Effective Payroll Efficiency Training,They remit appropriately for us. Keep us informed of new labor laws and whatnot and they inform us over the phone how to properly do payroll procedures.,Dayforce really hasn't affected that.,
Unspecified
Ceridian Dayforce
645 Ratings
Score 8.1 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>

Ceridian Dayforce HCM Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Ceridian Dayforce HCM
645 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Do you work for this company?

TrustRadius Top Rated for 2019
Show Filters 
Hide Filters 
Filter 645 vetted Ceridian Dayforce HCM reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role

Reviews (1-25 of 310)

Companies can't remove reviews or game the system. Here's why.
Alison Howard CPA CGA BMus profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
Ceridian Dayforce is being used to manage the time of our employees and to pay them. We run a six-week summer program for children with special needs and Dayforce enables us to track staff attendance so that we can accurately pay our employees in a straightforward manner. Employees now get paid for when they start work - not for when they are supposed to start work. This has addressed the issue of staff arriving late or leaving early and being paid for that time. As a not-for-profit, we rely on public donations and this program allows us to do our part by being fiscally responsible with those donated dollars.
  • Sets up rules so that employees can punch in early but not be paid until their shift start time.
  • Automatically calculates holiday pay.
  • Streamlines the payroll process and has reduced time spent on payroll by 50%.
  • The program is complicated and it is not easy to create your own reports.
  • There are many rules around how to make a change and if they aren't done in exactly the right order the change won't be made.
  • The program is slow to implement changes - new employees or changes from terminated to re-hired.
We run a six-week program, and I think many of the issues I have come from that fact - I only use this program for 4 payroll runs per year, so I forget many of the rules and things that need to happen. If this were something used by a payroll professional on a regular basis the rules would become more automatic and probably the issues I face would not be faced by a full time, year-round user.
This allows us to automatically comply with BC Employment Standards by calculating holiday pay based on the hours worked. By paying employees based on the hours worked, the amount of time spent on manual calculations has been eliminated, and the accuracy of the payment has been significantly improved, thus increasing our compliance.
Read Alison Howard CPA CGA BMus's full review
STEVE LENSING profile photo
Score 1 out of 10
Vetted Review
Verified User
Review Source
It is being used by our payroll and H.R. department as well as 675 associates located at 65 different sites throughout the Midwest. The business problem it addressed was primarily our (previously) manual H.R. enrollment.
So all of our store managers use it for time clock purposes, tracking time off, enrolling new associates, scheduling their workforce.
  • Automates enrollment both initial and annual open enrollment for our 675 associates.
  • Reporting is horrendous.
  • Doesn't handle a basic 401K plan as it should.
  • The lion's share of support staff do not understand it.
  • Oversold and underperformed.
Seems to be well suited in the enrollment side of things.

Terrible in reporting, Promised 200 easy to use reports. Maybe have 2 reports that work.

Does not allow the user much flexibility in making changes. Example: We made a simple change internally to our PTO policy and spent $15,000 in professional services having it implemented/modified. With our last system (Sage), it would have taken us 15 minutes to change and cost us nothing.

Does not handle a simple 401Plan well at all. We've dumbed it down.
Really, the only benefit that it has given us insofar as compliance is the FLSA computation. Don't sense/feel any other benefit insofar as compliance is concerned? Absolutely mutilated our 401K process with our outside administrator...it's been a real embarrassment to us. Previously our accuracy was literally 99.9%. Today, not the case.
Read STEVE LENSING's full review
Lynn Marie Caissie, CHRL profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Dayforce to pay hourly and salaried employees (both overtime-eligible and non-overtime eligible) at our 7 locations across Canada. Benefits and retirement savings are also managed in Dayforce. We are able to make common documents available to our employees with this system. As an HRIS, Dayforce is a superior product. We executed a vanilla implementation of our paper-based system to the Performance Management module for the 2018 review cycle in January 2019. For the users, it was intuitive and user-friendly. For upper management, it provided transparency. We are currently preparing to launch the Compensation Management module; transferring our solid comp practices to the module is a breeze, and we are looking forward to further transparency with the reporting capabilities of Dayforce. Two additional Dayforce projects are upcoming for us in 2020: Recruitment and Onboarding. I find having a fully integrated system that synthesizes information to employees, managers, executives, and HR provides a springboard for us to move on other value-added activities.
  • The concentrated attention given by implementation specialists for individual modules is superior, and is very helpful in ensuring that the end result is a success.
  • The annual INSIGHTS conference is well organized and informative. I've found tips and tricks at those conferences that have been particularly helpful.
  • The AHA board is a great place to make suggestions for improvement and it gets particularly active when there is a new release.
  • The post-implementation support for pay, benefits, and HRIS, when our consultant left and we needed to get into the weeds, was poor.
  • It's a good thing that 7000 things were done right and only 100 were left outstanding - but those 100 things gave us whopping headaches.
  • When pay is changed retroactively Dayforce does not report hours in the correct week, which erroneously evaluates average earnings for EI purposes,
  • and causes our employees some heartache. Previous Ceridian pay systems did not have this problem.
If you are considering moving your payroll from your current system to Dayforce, make sure you have one or two dedicated employees to shepherd the process and who will stay with the company once implementation is complete. It's easier to hire someone to temporarily fill in for you than to replace the consultant who leaves once implementation is deemed complete—and implementation is never deemed complete until you have gone through one whole cycle (usually one year).
We are in compliance because we configure our system to be so—pay, taxes, retirement savings caps, benefits - what's taxable and what isn't, overtime, eligibility rules, scheduled meal breaks, and regulatory hours of work—to name a few.
Read Lynn Marie Caissie, CHRL's full review
Noriko Kusaka profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Ceridian Dayforce for onboarding, scheduling, shift trading, time collection (biometric clock, online timesheet), payroll processing, and HR records such as workplace injuries and training records. It is used across the organization. We had no time & attendance system prior to implementing Ceridian Dayforce, so each business had developed unique procedures over many years. Dayforce streamlined the payroll procedure and eliminated a lot of manual administrative work as well as paper forms.
  • Ceridian Dayforce offers excellent teams of customer support consultants, as well as easy-to-use support portal.
  • Issues can be addressed either by phone call or by logging it into the portal.
  • R&D - continuous improvement of product.
  • Flexibility of the system.
  • Training and courses offered to users are useful.
  • Multiple work assignments are not available to select while using pay adjustment within timesheet.
  • Reports. Finding a required report template or creating a new report can be a challenge. Employee Change reports are not user-friendly.
  • Shift rotation that goes from one day to the next required work-around.
I find the system is very flexible so it can be configured to meet requirements of any organization, but I think it is suited to mid to large organizations with multiple locations, various pay rules, and policies/collective agreements.
We have hundreds of part-time employees and many of them have multiple positions with various pay rates. It was time-consuming to calculate their statutory holiday pay based on the ESA rules manually in the past, also part-timers with multiple positions could work too many hours per week. Dayforce automated the holiday pay calculation and made it so easy to review the number of days and hours worked by such employees.
Read Noriko Kusaka's full review
Karen Henry profile photo
August 13, 2019

Happy with Dayforce

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used throughout our organization for timesheets, scheduling (in most departments), payroll and benefits. We have two departments that use an outside scheduler because that portion of the system isn't robust enough for our large teams (30+). All employees clock in/out using the mobile app or one of four webclocks in the building. This integrates well with our payroll and benefits administration modules to make for seamless processing.
  • Timesheet management is easy to use/manage for employees and managers
  • Support on payroll questions has been amazing; they either walk you through step by step in an online meeting or send detailed instructions of how to do things
  • Flexibility in types of time clocks available for employees to use is great
  • HR data is easy to manage in one spot with the ability to limit who can see what information by manager type
  • Scheduling for large teams is difficult. It takes too many clicks to add schedules and the shift trading functionality isn't user-friendly enough for high volumes.
  • Managers can't see shift trades that happen within the current week and employees can't change availability with the current two weeks.
  • Would love to have the ability to import schedules easily from an outside scheduling program such as When2Work.
Dayforce is very flexible and easy to use for timesheet management and HR data, but is lacking for managing schedules for large teams. We use an outside scheduler for our aquatic team that has 90 staff who trade shifts on a daily basis in high volumes. Our smaller teams are able to trade shifts within Dayforce without issue (except only HR can see trades in the current week), but the larger volume teams aren't able to effectively make that portion work efficiently.
We never have to think about compliance - the "rules" are set up at the time of implementation and unless there are changes to the laws we know we're in compliance with all employment standards. When changes have occurred we've had amazing help from the support team making changes and having things ready well in advance of the changes; including sending us reminders that the changes are coming.
Read Karen Henry's full review
Nitin Sondhi, CHRL profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Dayforce HMC and WFM are being used to create a North American solution. This has created standardized and streamlined reporting and analysis across the two countries. We are using Dayforce across most of the organization; completely in Canada and the U.S., and we're looking to branch out into Europe. Dayforce has enabled us to provide additional support as we move to a shared service model globally.
  • Time and Attendance is a flat system and has eliminated the majority of errors that normally come out of these kinds of systems.
  • Payrolls which can be run from anywhere have allowed us to have backup personnel support who work in other areas or even other countries.
  • Absence and Vacation tracking is a very nice feature combined with the workflows. Now the managers have a better method to track vacation and ensure their people take the time off. This also allows for easier reporting should there be a concern over an attendance issue.
  • The support on the time clocks and devices could be more hands on.
  • The implementation team can get carried away with thinking they know what you want and sometimes it doesn't align. It's best to stay on top of the project at all times, so the visions don't stray too much.
  • A little more post implementation structure while transferring to support would have been nice.
When making the decision to go with Dayforce or another HRIS/Payroll/WFM solution, make sure the system can handle your business needs. If the business if growing, plan for future needs. Implementing these systems is very detailed and something you should want to stick with for some time. Dayforce offers the complete solution with a fully completely configurable product. This way, when you call for support or speak to other clients, you know they are looking at the same type of screen and similar layout.
Read Nitin Sondhi, CHRL's full review
Roberta Jones profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
All employees in our organization use Ceridian Dayforce HCM. Employees use Ceridian Dayforce HCM as a time clock, to access timesheets, and to track payroll. Employees can access the software via their desktops or tablet to complete whatever task they need to. Most hourly employees have access to clock in via this software can also view their payroll stubs. Our HRM Department also uses it to upload forms for us to access when we need to make important changes to our personal data. The software also provides a wizard for healthcare enrollment which every employee can utilize when they have a life changing event or during open enrollment. The system also allows employees to view their current healthcare benefits and personal information such as the personal address on file for each employee. We were previously unable to track actual hours worked because we did not have a system to track an employee's working hours. We were also able to combine 3 different systems into one system by implementing this software.
  • Using Ceridian Dayforce HCM for time clock purposes works very well for our organization. For users who do not have access to a desktop or laptop computer, we've been able to give the access by placing iPads strategically around our organization where employees can easily access them. The software allows users to log in using a username and password or by using their badge number and a personal ID number. This allows the user to pick whatever method is most convenient for them. Hourly employees can view their timesheets and request that their manager/supervisor make edits if a correction is needed. Managers and Supervisors can edit and approve timesheets for the employees they manage before submitting them to our Payroll Department for processing.
  • The healthcare enrollment wizard that we used in Ceridian Dayforce HCM was also very straightforward and easy to use. Every employee received a notification when they logged into the system telling them that they were eligible for annual enrollment and were provided with a link to click that took them straight to the enrollment wizard. All of the healthcare plans, as well as detailed information about each plan, was available within the system wizard so we didn't have to log out or switch programs in order to get information that we needed. If a mistake was made or if a selection needed clarification, our HR Department could send us a notification within Dayforce telling us to review our selections. We also received confirmations immediately after enrollment instead of having to wait days for HR to tell us that they received our benefits enrollment packages
  • Being able to view our timesheets in real-time is a benefit that I truly appreciate. There were times in the past where I couldn't remember if I clocked out for the day or lunch and I could immediately log into Dayforce, view my timesheet, and enter a note under the day the mistake was made. My boss would get an automatic notification that I've submitted an error for my timesheet and he can approve or deny the request and make the corrections as necessary. It also helps me track my hours worked so I won't go over if there is a ban on overtime or I can work more hours if it looks like I won't get 40 hours for the week.
  • I honestly don't see any areas where Ceridian Dayforce HCM needs any improvement. The system works, it's easy to use, and doesn't provide any issues with our network or other programs. It took about 2 months to get all of our data imported before we could go love. The time period was only long because our HRM Department chose to manually input the data into the system instead of importing it. If we imported the data it would of been only a few weeks for implementation before we could go live.
  • I will warn users in the Payroll Department that we had issues with getting the correct figures to display on our W-2's. We had to issue corrected w-2 forms twice, but this was not due to the system making a mistake. The error was caused by users of the software in our Payroll Department. The software did exactly what it was supposed to do, but the user in charge of creating the W-2's was not following directions and kept inputting the wrong information.
  • Ceridian Dayforce HCM requires the use of Silverlight when using Internet Explorer. Whenever we choose to upgrade Dayforce and push out the updated version to our users, we have to update IE and Silverlight as well. Sometimes you will get a false message stating that Silverlight needs an update when it's really IE and vice versa. We solved the problem by updating both IE and Silverlight for all users. We hope that we won't have to do this for every upgrade we decide to push out to our users.
Ceridian Dayforce HCM is well suited for timekeeping and payroll management. It automatically tracks each punch-in and you can designate whether you're clocking out for a meal, to switch jobs, or to end your day. Sometimes our maintenance workers have to fill-in and do the job of another individual such as a plumber assisting an electrician in digging a hole that the electrician needs to complete an assignment. Through Dayforce the plumber's supervisor can track how many hours the plumber spent doing his own job or assisting others with work that needed completion. All hours are automatically tracked and need a supervisor's approval before it gets submitted to payroll so there are less mistakes made in regards to hours worked and how much compensation an employee should get.
We no longer have to manually enter data into our payroll system. Dayforce has automated this process and also takes care of the federal and state withholdings for us. This ensures that calculations are accurate and the process itself takes less time then when it was manually completed. The Payroll Department can also generate reports or perform configurable audits to ensure the integrity of the data. Since we were able to automate our healthcare eligibility, we no longer have mistakes of people changing benefits or dropping coverage during a closed enrollment period. As for overtime, before an employee can work overtime, they have to submit a request to their boss for approval before the hours are worked.
Read Roberta Jones's full review
Jerry Atkins profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Orvis utilizes Dayforce for HR, Benefits, Payroll, Time & Attendance, Scheduling and Recruiting. We employee 1750 employees in the United States and 215 employees in the United Kingdom. Dayforce is a cloud-based single application which eliminated the need for the multiple interfaces we used with our old systems. It has greatly approved our employee and manager self-service experience with the use of mobile technology and data readily available through its robust reporting capabilities.
  • Dayforce is easy to learn and easy to operate. It gives employees control of their data with anytime access, and helps us make sure our employee information is accurate and up to date.
  • With data stored in a single, central location, we get data-driven insights across all HR and Payroll functions so we can make better decisions for the entire employee lifecycle.
  • Payroll is calculated continuously throughout the pay period, giving my payroll team the time they need to produce accurate and timely pay.
  • One specific area of improvement would be with WFM (Time and Attendance) where we could get a snapshot of weekly/biweekly timecard totals without having to scroll through the detailed "Pay" totals.
  • Because our company pays different hourly amounts to employees for holiday pay based on their FT/PT status, we would like to see the hours appear in the time card totals without having to go to the "Pay" tab to confirm.
  • System Security settings should include the ability to grant access to hourly and/or salaried employees. This would eliminate the need for unneeded configuration to prohibit some manager level employees from seeing salaried associates.
Dayforce is a single application with robust capabilities that empowers our workforce with access to their personal information including schedules, timesheets, pay statements, benefit elections, etc with most available through mobile technology.
Dayforce has enabled compliance for state tax withholding, reciprocity rules, state wage and hour rules, overtime policies, company PTO tracking, benefit enrollments, etc.
Read Jerry Atkins's full review
Priscilla Midkiff profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Dayforce is being used primarily as an HR and Payroll system across our organization. All employees use Dayforce to some extent. All new hires use Dayforce to enter information for Payroll purposes. The majority of employees also use it for Benefits selection, Timekeeping, and reporting life events. Managers use Dayforce to track time, leave, and performance. Department Administrators use Dayforce for reporting, budgeting, hiring/terminations, pay changes, and other employee related tasks. Administration uses Dayforce for some HR functions, all timekeeping, payroll, and benefits.

Dayforce addresses the timekeeping problems we had as well as helps us to comply with appropriate Payroll directives and accurately pay our people. We are expanding into the HR realm with Benefits, Recruiting, and Performance Management. It is helping us address processes that have been very different across our departments in regards to the employee life span - from hiring to terminations. It is helping us streamline and pull our processes together in a comprehensive way.
  • One single platform was a game changer for us. The continuous calculation of pay changed the way our payroll and benefits office does business. The time it has saved in calculating and auditing changes is great.
  • Dayforce looks at the entire employee experience from both an employee and employer's perspective and meets both expectations. Employees are getting what they need and stayed engaged through Dayforce. Managers, administrators, and executives can get the level of detail they want/need to help them make informed decisions
  • Scalability. As our organization has grown from 800 employees when we first implemented Dayforce to over 1350 employees now, Dayforce has grown with us. And not only in the number of employees, but growth of our organizational structure. We've added locations, cost centers, and processes. Dayforce has kept up and allowed to to make these changes with relative ease.
  • The HTML roll out to replace Silverlight has been somewhat difficult for us. In a few areas, namely MyPay/Payroll and MyHR/People, we have had a more difficult time adapting and finding the same functionality we had before. More of a learning curve, but still "uncomfortable" nonetheless.
Dayforce is well suited to an employee-centric organization. One where the workforce is mobile, spread out, or at least on the go. Coming from a service organization perspective, 90% of your expenses are labor costs. Dayforce is a great service in these scenarios. On the other hand, if an company is small with a minimum number of employees, Ceridian may not be the best option.
Dayforce has helped us comply with locality taxation in a very compliant way. We know that calculations are going to be accurate and timely. It also allows us to configure our organization's policies and processes into HR functions and manage them with equity across all departments.
Read Priscilla Midkiff's full review
Susan Babiuk profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Dayforce HCM to manage our payroll, time away from work, performance management and recruitment - in other words for almost every aspect of managing human resources. It has addressed issues with information sharing between management teams, engagement with employees, and has helped save time on HR processes.
  • Allows employees to see current balances for vacation time, and allows them to administer vacation requests directly within Dayforce HCM without the need of paper forms and processes.
  • Reporting on trends, allowing HR to gather data for use in forecasting trends in attendance, recruitment, salaries, etc., all the data is housed in one program and easily accessible.
  • The use of pay grids and categories for jobs allows ease of access to information for budgeting and for working with industry surveys.
  • Support on time sensitive issues such as resolving a payroll question can sometimes be slower than preferred.
  • While it accommodates salaried employees, there could be some improvements on the functionality of the timesheets and time recording for those groups who do not technically punch a time card.
Obviously Dayforce HCM would work well in a manufacturing or retail setting - scheduling is outstanding in those scenarios! However, even in a professional services organization, where most staff are salaried or on a standard work shift, this product works well and is very easily customized to meet the needs of a smaller scale organization.
We have a significant salary base and a few hourly workers. We have easily been able to create rules to run the Alberta Labour Standards for calculating overtime and statutory holiday pay. Once the rules are set - review of the pay is easily done.
Read Susan Babiuk's full review
Katie Thompson profile photo
September 27, 2019

Great all-in-one system!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Dayforce is being used across the organization and has streamlined processes and has made the HR Team more efficient.

Time and Attendance: We utilize the Dayforce punch clocks across all of our facilities, which makes time entry and time approval for payroll seamless.

Benefits: Our benefits process is now paperless, which cuts down on the administration time around enrolling employees in benefits. Employees are able to easily log in on their own time, and go through a guided benefits process. We also utilize carrier feeds so all benefits-related information is automatically sent to our carriers, eliminating the need for the Benefits Administrator from having to pull reports and send information. Benefits also integrates with Payroll for a seamless setup of Deductions and Earnings related to Benefits.

Onboarding: We have been able to mostly eliminate employee paper files by utilizing Dayforce forms and now new hire onboarding. The onboarding module is engaging and professional, and you are able to make a great first impression for your new hires. Electronic I-9 and E-verify is also integrated, which helps us stay in compliance with our I-9s.

  • All of the Dayforce modules utilize a single source of data.
  • There is a reporting hotline, so if you have an issue creating a report you can call and get help immediately.
  • Employee self-service works great.
  • Would like to see more functionality around Leave of Absence Management.
  • Reporting is robust but it is difficult to build more complex reports if you aren't familiar with SQL.
Dayforce is great for organizations who are looking to streamline processes, offer self-service features to employees and managers, and who want an all-in-one HCM system that is high performing. It is great for companies who are multi-state as the compliance features are robust. Dayforce is also able to handle multiple FEINs and makes is easy to process payroll and manage employees across FEINs.
Ceridian has many compliance features that we utilize. The system is automatically updated with state tax withholdings when there are changes so we are always in compliance with withholdings. We are able to stay in compliance with overtime rules and meal breaks by utilizing schedule rules and pay policies. We are able to stay in compliance with healthcare laws by utilizing the eligibility qualifiers, which ensure that the right employees are able to enroll in the benefits plans that they are eligible for.
Read Katie Thompson's full review
Colt Bewley profile photo
September 20, 2019

Outstanding HRIS!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Ceridian Dayforce is used throughout our company. We own and operate Skilled Nursing facilities across the state, and it serves as our all-in-one HRIS system. I utilize the Recruiting module more than anything else since I am the Corporate Recruiter for the company. We have been with Ceridian Dayforce for 7 years now I believe.
  • Great customer service anytime we have issues.
  • Recruiting module has been huge for us, as we didn't have any system to keep and store resumes.
  • For us, it eliminated the need for multiple systems like we had previously.
  • The Recruiting module has been a work in progress. We addressed some issues with them, and they have corrected some of them and still working on others.
My only experience with it has been with a large company, and I think being able to have an all-in-one HRIS system for a large company is very nice.
Read Colt Bewley's full review
Taylor Jacobs profile photo
September 12, 2019

Way to Payroll!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We implemented the time and attendance and entitlement modules in 2013 throughout the entire company. This replaced paper timesheets, manual data entry, and an old problematic entitlements system. We just implemented and went live with the payroll and benefits modules in July 2018. This replaced a Ceridian legacy system and eliminated the need to interface the two systems and streamlines the payroll process.
  • The "continuous calculations" make it easy to see the effects of changes in real time
  • The ability to enter data for multiple pay periods at once reduces the chances of missing something later on
  • The ease of enrolling employees in elected benefits
  • Completing a ROE is very easy and straightforward compared to older systems I've used.
  • How adjustments to entitlements are made. Right now for our full time vacation it's like try to balance 2 moving targets
  • The lack of flexibility in entering earnings and deductions. Sometimes a negative amount is needed, but the system just won't allow it.
So far it seems to be great! We are still working out some bugs, but that's to be expected since we're still so new on it. I think we have reduced our payroll processing by at least a half day if not more. I would like to see HR implement the recruiting and performance review modules as I can see a benefit for that department, but they're a tough sell!
It works like a charm! We have been able to set up all of the union rulings along with federal and provincial.
Read Taylor Jacobs's full review
Becky Rocco, PHR profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Dayforce across our entire organization. We use it for payroll, benefits, timekeeping, performance reviews, reporting, recruiting, and self-service. The biggest problem Dayforce addressed was giving our teammates the resources they needed to do their jobs more quickly and efficiently. Before Dayforce, we were almost entirely paper-based, and it weighed down our department. Instead of a smooth onboarding process, teammates were given a five-inch binder with policies and health plans to review. They were required to submit paper enrollment forms that we: 1. reviewed for completeness, 2. submitted to payroll for manually updating deductions, and 3. notified all of our carriers individually. Now the teammate completes the enrollment through Dayforce, eliminating those three steps easily! We also had paper forms for pay increases that were mailed/scanned to at least five people for review before getting manually entered into the system. Not to mention, it created quite a large margin for error in losing paper, missing the email, and delaying the process. Now it's easily managed in Dayforce! Dayforce is completely customizable for the needs of your business and helps support business changes quickly and effectively.
  • A customizable platform for your business!
  • It's a great network of customers to connect with -- I cannot stress this enough! There's a portal specifically designed for customers to interact with each other that is amazing (XOXO). There are user groups for monthly catch-up calls and meet-ups of customers to learn more about upcoming product upgrades or deep dives of how one customer is using a module. There are testing programs for releases that give customers early access to test a new feature before it goes live, and an annual conference to learn more about upcoming features, modules, and more!
  • The customer support team is also great! Are they experts on every piece of the product? No. As you learn more, you'll start to understand when to go to support, when to go to an outside consulting firm, and when to ask another customer. It takes time, but I would be remiss if I didn't mention the dedicated support team. If you say something is urgent, expect a call in thirty minutes!
  • If you don't have an HRIS analyst already on staff, you will have a really hard time implementing and just understanding the general flow of how an integrative system like this works. It took us about a year.
  • If you don't have an HRIS analyst on staff, get yourself more than just the implementation team provided by Dayforce. They're called consultants, but they aren't very consultative. If you ask for x, they will give you x, without mentioning that because of y it won't work. They won't encourage you to take a step back and really understand the goal of a process before jumping into the execution stage
  • Everything costs $$$. If you need more than your average question answered from support, it will cost you! Need a change to your carrier connection? Think $2K.
If you want a system that is going to kick-start your teammates into owning their benefits, payroll deductions, and performance reviews, this product is for you! If you do not have the implementation team in place, or have the bandwidth to dedicate your time and effort, then don't bother! You get out of the system what you put into it. A seemingly obvious, but very important statement! The system is truly amazing, but if you are only going to process payrolls, and won't use the other features, it might not be the right fit.
We have automated just about everything from state withholdings, to overtime (even in CA!), healthcare eligibility. Dayforce has features that create your VET-4212 and EEOC reports for you!
Read Becky Rocco, PHR's full review
Eric Berglund profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are utilizing Ceridian Dayforce across the entire organization. It has assisted us primarily by providing a simple, easy to use the system to record and track employee hours. We utilize the web clock version for tracking employee hours. It integrates almost seamlessly with the other Ceridian products that we use.
  • Ceridian Dayforce is very simple to use, it is easy to train new managers to utilize it.
  • It is intuitive, so there is rarely a need to call support for assistance in everyday functionality.
  • Its simple layout is easy to navigate and saves us time.
  • I would like to see a few more reports added to the standard reports so that we don't have to call and create our own.
Ceridian Dayforce is very well suited for small businesses. Depending on what other systems you utilize at your large business it could work well for large organizations as well, particularly because there is so much versatility in the way you can set up departments and managers. I believe the system is very versatile, but have only used the version we have at our location.
We do not utilize Dayforce for compliance or labor union rules related functions. We do utilize it to track overtime and it assists us in figuring out healthcare eligibility and withholding.
Read Eric Berglund's full review
Donna Christie profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Ceridian Dayforce is being used across the whole organization. It allows us to more efficiently capture all the time and attendance information we need to process our bi-weekly payroll. Employees like being able to check their attendance balances anytime. Dayforce has eliminated much of the manual work previously associated with our payroll/HR system. We no longer have to maintain excel timesheets which we used to import into our previous payroll system ( Ceridian INSYNC)
  • Electronic timesheets that are part of Dayforce allow for a much better and more efficient way of entering employee hours worked.
  • Full time employees really like being able to see their entitlement balances at any time and to request time off in the system.
  • The biometric clock is working very well for all the facilities that use it. No more punch cards. Authorizing and approving the hours each pay is much faster.
  • I started using MyHR(People) This is run using Silverlight. This will be phased out to use HTML. People (HTML format is less user friendly for me.
  • Sometimes it is still not clear when to use refresh. In some areas it refreshes saved information in other areas it takes you back to before you did an entry.
  • As an internet based product it is very frustrating when Internet Explorer stops working and it kicks you out and you must sign in again.
It is very well suited to time and attendance data capture. When entries need to be corrected it is easy to figure out what needs to be adjusted. We use shift scheduling and the employee or their supervisor entered the actual hours worked. Sometimes staff will punch in early and leave early or late and the entries have to be authorized for early in or early out for example, in order to pay staff correctly. Managers are now quite used to this and need less prompting by payroll. Dayforce is less user-friendly when it comes to the reports. The places where you can access reports are in multiple locations which can be confusing. I find there are a lot of reports that we would never use and they just seem to clutter up the reports are.
We have set up all the rules in Dayforce for each group, i.e. CUPE Union, Fire Fighters Union to ensure staff are paid correctly as per their collective agreements. This involved a lot of work during implementation and we had a few corrections when we went live, but it requires much less checking and manual input for specific items. Dayforce calculates the stat holiday pay now which is a great timesaver. Overtime is also calculated on hours according to the pay policy per each employee in a group. Union after 40 hours a week. Non union part time after 44 hours per week.
Read Donna Christie's full review
Angie Pearson profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Dayforce across our whole organization - 6500 employees, across 3 states and 50 locations. In Dayforce, we have a main system of record for employee timekeeping, attendance tracking, scheduling, benefits, and payroll. Employees are able to view and manage their record through self-service and through the mobile app. Numerous employees have alternate work assignments, often with different rates of pay. Through Dayforce, we are able to process 1 payroll for all locations and blended rate overtime is calculated in the system.
  • Payroll - Dayforce has a comprehensive and yet easy to use payroll process. And now we don't have to be in the office to transmit payroll. Reports and downloads are available soon after commit.
  • Multiple Work Assignments - for ease of allocation to different cost centers, and for ease in reporting employees may have multiple work assignments - different jobs, different locations, different rates of pay. This allows for less time making journal entries in financials and payroll and general ledger are the same.
  • Tax and government reporting services - Ceridian has their own tax service which handles our tax filing, multi-work state reporting, unemployment wage reporting and new hire reporting with federal and state entities.
  • Timekeeping is not their niche! Not all time collection devices have same options or functionality as far as what can be added or hidden by customer. Pay rules, especially around meals/breaks and entitlements (PTO) are not as flexible/customer defined as needed.
  • Reporting is hard to understand and easily pull out what need without having an IT guru/database on board.
  • License tracking is not as good as it was in prior Ceridian platform. Licenses, e.g. Registered Nurse are not able to be required when building a job/position. Not a good place in the employee record to track full license information including license number and both effective and expiration dates. Therefore, if an employee has an expired license they would not be able to be scheduled, or clock into work. Reporting on this is also a challenge.
From a scheduling perspective, Dayforce is most likely well suited for a business that has set shift start and end times for all employees. It is not suitable for an organization with varied start times and flexible end times. It is better for a mostly salaried employee base than hourly. It is best that a large organization to have an established HRIS team before, during and after implementing Dayforce.
Compliance is a strength of Ceridian's. They are on top of law changes quickly and work to build their system fluently enough to adapt yet restrictive enough that all laws are prioritized and compliant to meet the clients workforce. Dayforce is the first system that has allowed us to be compliant with paying employees within the blended rate overtime rules. Dayforce withholds taxes based on tax jurisdictions and alerts admin staff if an employee enters an address outside of an established location for the company.
Read Angie Pearson's full review
Jeff Konkle profile photo
August 16, 2019

Candian North

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it to run payroll and enter employee information into the HRIS.
  • Benefits and pension enrollment
  • Easy to make changes to employee's pay, status, etc.
  • Reports: easy to customize reports
  • Implementation: difficult to get problems fixed after go-live date. Need a single point of contact to resolve problems instead of submitting tickets.
  • Sluggish: after a while of using you need to reset as it gets slower.
  • Various bugs with reinstating employees.
Day to day payroll, running reports, updating employee info, and pension and benefit admin.
Easy to configure the different eligibility criteria for benefits and pension.
Read Jeff Konkle's full review
Jerome Wong profile photo
August 16, 2019

Dayforce at its best!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Dayforce is being used across the entire firm. It solves the need for employees to have a personal space to deal with private information, like payroll, address changes, performance, vacation tracking, and learning.
  • Easy navigation, and user-friendly.
  • A single login and platform for all personal needs.
  • Mobile ready.
  • Printing a performance review lacks a standard format.
  • Copying and pasting text from MS Word into any text box has formatting issues.
  • Setting up the user roles interface could be more intuitive. The drop-down menu, and finding features to select, do not work too well.
Dayforce is a great central application for all related information for payroll, HR, and any personal self-services. The performance review and learning management system were great additional features.
It would be nice if the system could also support Canadian T5 slips or Dividend Payments.
Read Jerome Wong's full review
Linda Cousins profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used by payroll, finance, operations, and employees within our organization. It increased the accuracy of our scheduling and timesheets, eliminated our paper system for vacation and time away requests, which has saved considerable time for all departments and improved the accuracy of payroll processing as the time and attendance is directly connected to the payroll. It has given our managers and employees more visibility on employee information, and has streamlined some of our HR functions.
  • The time away request system is all automated. The employee enters a request, and the manager then reviews the request and approves or denies the request. If the request is approved it populates the timesheet, which then goes to the payroll.
  • The scheduling and timesheets are one integrated system with the payroll, so if the schedule is correct, and the employee works the scheduled shift, then no adjustments are required.
  • It's a paperless system for rate increases. The manager enters the request for a rate increase for their employees. The workflow then goes to the approving manager, and, if approved, updates the HR record, timesheets, and payroll.
  • Tracking of vacation hours taken and paid is also automatic, and no intervention or manual entries are required.
  • I can't think of anything that is hard to use or has missing functionality.
I have found Dayforce is well suited for everything including payroll, performance tracking, scheduling, vacation processing and tracking, scheduling, time collection, and cost. I cannot think of any scenarios where it is not appropriate.
Dayforce is set up so that overtime and vacation entitlements are calculated according to employment standards, which ensures that we are compliant. Tax tables are updated by Ceridian as they change, which ensures we are properly withholding the correct taxes. Benefits are set up so that eligibility rules are adhered to.
Read Linda Cousins's full review
Melinda Wagner profile photo
August 15, 2019

Ceridian Dayforce HCM

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Ceridian Dayforce to process payroll, timesheet record-keeping, employee record-keeping, and managing employee benefits. It also is crucial in providing reports necessary for company accounting and various other areas of the business. We recently added a performance tracking module which allows both employees and supervisors to continually update progress and achievements made throughout the year. Our entire countrywide company uses Ceridian Dayforce. It makes things like onboarding a new employee located in California from Pennsylvania seamless!
  • Accurate timesheet records maintained by the system as well as the ability to manually make changes for unique situations that may occur for a single pay period.
  • Multiple facets for auditing records and payroll runs for accuracy.
  • Assistance and reference guides are easily accessible via email, online or over the phone. I've always had pleasant experiences in working with help center staff.
  • Navigating the report builder (outside of the existing cached report options) can be challenging.
  • It can take a lot of time and experience to really understand what one is seeing when working with the audit for a specific day's timesheet.
Ceridian Dayforce is the Cadillac of payroll software. It does more than I could have even imagined to support my company. Information is clear and accessible and it is very user-friendly.
With employees in most states across the country, Dayforce ensures that both federal and state overtime and double-time laws are accurately applied. Also, state by state laws regarding types of wage garnishments that can be processed is all automatically managed by Ceridian. Local, state and federal taxes are ensured to be accurate based on locations that employees live and work.
Read Melinda Wagner's full review
Debbie SouthMitchell profile photo
August 15, 2019

Dayforce Believer!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our facility is in Canada and is part of a larger organization. Dayforce was implemented in Canada in 2014 and was implemented in the US in 2018. Prior to 2018, we only used Payroll and WFM - when the US implemented, we added onboarding, benefits, performance, recruiting and are currently working on compensation and dashboards. I appreciate having one place to go for all HR-related functions - the integration of the modules is most definitely a time saver, especially with the continual enhancements to reporting.
  • Trust in employee pay - Once you have your pay policies correct, the system flows beautifully and can be trusted. It is so very rare that an employees' pay is incorrect and when it is, it's usually a result of human input.
  • Excellent support services - The customer support people have really come a long way. Dayforce as a whole is a complex product but the support people can usually help me right away or will get back to me quickly.
  • Forward-thinking - The addition of modules that make sense and enhance the product does make my work life better!
  • Communication - The information that is relayed prior to the change, the ability to partake in testing, the quest for feedback and the ability to influence change where it makes sense. Much appreciated.
  • I like to preview each pay statement before I commit payroll. It would be nice to have a 'Next' button to move to the next person (going alphabetically) rather than having to type in the name.
  • The education portal is improving - I'd like to see each module have a learning track. Also, when I click on 'How to use the Education Centre', I get a notice that this page is forbidden to me - odd!
  • It would be great if there were samples/exercises that could be worked on for each module outside of the virtual classroom learning. It's easy to complete the exercises in training when you have the steps in front of you but I like to be challenged more - thinking and working through the issues really helps me understand how things work.
I think Dayforce is a terrific product which is why I've scored this so high. If someone were just going to use the payroll module and nothing else, I'm not so sure it would be the right fit. The beauty of the program is making the system work for you!
We have several shifts and different premiums attached to employees. Once your pay policies are set up correctly, the system works perfectly. Ceridian withholds and submits our federal taxes (Canada) and we can with confidence use the reports for WorkSafe remittances. We have apprentices working here and can track and report their work hours to the training authority so they can obtain their journeyman tickets.
Read Debbie SouthMitchell's full review
eric berglund profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dayforce is being used at the entire organization at our local property here. We utilize Dayforce as our time capture system, and Ceridian Freedom as our employee data capture system. Dayforce helps us to keep track of comp time and time clock activity. It integrates well with our employee data capture system most of the time.
  • Ceridian Dayforce is very easy to use for employees. The web time clock doesn't require any training for new employees.
  • Ceridian Dayforce is easy for managers to understand and approve their own payroll.
  • Ceridian Dayforce is very user-friendly overall, and does not require much training or continuous instruction.
  • In general, it integrates well with our employee data capture system, Ceridian Freedom. However, the exports fail when there is a piece of incorrect information in a new or existing entry. I always have to call support for this because there is no obvious warning or anything when data imports fail.
  • I would like it to be easier for employers to update things like policy changes about overtime or vacation themselves without having to reach out to support.
I recommend Ceridian for small businesses where multiple managers approve their employees' payroll and there is just one HR person in charge of overall payroll. I wouldn't necessarily recommend it to larger organizations based off of my experience; however, I believe it may be customizable enough for larger organizations as well.
We do not utilize Ceridian Dayforce for compliance related items. We utilize Ceridian Freedom for compliance related items. The one way that Dayforce is involved is in capturing data related to policies like overtime, Vacation, Sick Leave, etc.
Read eric berglund's full review
Christa Fraser profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
Ceridian Dayforce is the HRIS system we utilize at the corporate headquarters of Canadian General Tower. Our hourly employees utilize the Dayforce clock system to badge in and out and Dayforce uploads this information directly to the payroll module. We use it for time and attendance, vacation entitlements and payroll processing.
  • Provided the payroll policies are created correctly, Dayforce can be customized to follow any Collective Agreement language.
  • Creating and amending ROE's in the payroll module is easy to do.
  • Creating reports are becoming easier with the newest release.
  • Payroll policies can be very complex and will usually require extra paid assistance from Ceridian.
  • Would like to see that the timesheets could be listed in alphabetical order by employee or for more than 1 week at a time.
  • Even with the upgrade to the support portal, I find this feature difficult to use and not very effective. It takes too long to get responses.
As payroll processing software, Dayforce is very good. It is easy to maneuver through the tabs and the tabs all make sense. I really like the fact that I can amend the information for any ROEs (within reason) that I need to produce. This feature was not available in prior releases. I find that new releases usually come with too many problems and hence the need for emergency updates. Perhaps more testing should be done prior to release.
The payroll policies that can be created in Dayforce allow you to customize the product to your own specific collective agreement. I find that creating these policies are very complex and require additional paid assistance from Ceridian. This part is not very user-friendly.
Read Christa Fraser's full review
Whitney Schutz profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is used within our company for payroll purposes. I use it to complete payroll for various newspapers within our organization. Employees use it to put in time away and managers use it to schedule employees. It helps us complete our semi-monthly payrolls.
  • Problem Solving
  • Payroll
  • HR
  • Response Time
  • Educating Employees
  • Transfer between Dayforce & Insync systems.
Well suited for PowerPay, that is an awesome software program that I highly recommend. Well suited for large organizations, not smaller ones.
They remit appropriately for us. Keep us informed of new labor laws and whatnot and they inform us over the phone how to properly do payroll procedures.
Read Whitney Schutz's full review

Feature Scorecard Summary

Employee demographic data (244)
8.3
Employment history (268)
7.9
Job profiles and administration (255)
7.9
Workflow for transfers, promotions, pay raises, etc. (266)
7.7
Organizational charting (238)
6.8
Organization and location management (261)
7.4
Compliance data (COBRA, OSHA, etc.) (164)
7.2
Pay calculation (281)
8.7
Support for external payroll vendors (144)
7.8
Benefit plan administration (219)
7.8
Direct deposit files (268)
8.8
Salary revision and increment management (206)
8.0
Reimbursement management (145)
8.1
Approval workflow (239)
8.4
Balance details (249)
7.9
Annual carry-forward and encashment (202)
8.1
View and generate pay and benefit information (279)
8.7
Update personal information (279)
8.6
View company policy documentation (183)
8.0
Employee recognition (100)
7.5
View job history (235)
7.9
Tracking of all physical assets (39)
7.9
Report builder (283)
7.0
Pre-built reports (285)
7.1
Ability to combine HR data with external data (202)
6.6
New hire portal (173)
8.1
Manager tracking tools (155)
7.8
Corporate goal setting (88)
7.7
Individual goal setting (99)
7.6
Line-of sight-visibility (85)
7.5
Performance tracking (100)
7.6
Performance plans (105)
7.6
Performance improvement plans (87)
7.5
Review status tracking (107)
7.5
Review reminders (109)
7.4
Multiple review frequency (92)
7.2
Create succession plans/pools (28)
7.8
Candidate ranking (30)
7.8
Candidate search (30)
8.0
Candidate development (30)
6.7
Job Requisition Management (127)
8.0
Company Website Posting (125)
7.8
Publish to Social Media (108)
7.7
Job Search Site Posting (122)
7.7
Duplicate Candidate Prevention (102)
7.2
Applicant Tracking (127)
7.7
Notifications and Alerts (127)
7.4

About Ceridian Dayforce HCM

Dayforce is a global human capital management (HCM) platform that aims to transform the employee experience. It unifies data from across the entire employee lifecycle with the goal of enabling better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. The vendor promises a scalable platform that is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Dayforce offers:

  • Continuous pay calculation: This means that pay is calculated continuously throughout the pay period, giving administrators the time they need to produce high-quality pay.
  • One application: With data stored in a single, central location, get data-driven insights across all HR functions so users can make better decisions for the entire employee lifecycle.
  • Actionable insights: Dayforce provides critical data-driven insights to help users make fast, informed decision.
  • Anytime, anywhere access: Access Dayforce using the device of choice on web or mobile.

Ceridian Dayforce HCM Features

Human Resource Management Features
Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)
Payroll Management Features
Has featurePay calculation
Has featureSupport for external payroll vendors
Has featureOff-cycle checks
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Has featureReimbursement management
Has featureStatutory form management
Leave and Attendance Management Features
Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Has featureTravel absence management
Has featureAnnual carry-forward and encashment
Employee Self Service Features
Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Has featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition
Asset Management Features
Has featureTracking of all physical assets
Does not have featureAsset issue and transfer management
Does not have featureAsset return
Does not have featureWarranty and after-sales status maintenance contract tracking
HR Reporting Features
Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data
Integration with other HR capabilities Features
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency
Succession Planning Features
Has featureCreate succession plans/pools
Has featureCandidate ranking
Has featureCandidate search
Has featureCandidate development
Onboarding Features
Has featureNew hire portal
Has featureManager tracking tools
Performance and Goals Features
Has featureCorporate goal setting
Has featureIndividual goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking
Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts
Additional Features
Has featureDayforce Benefits Decision Support: Provides employees guidance to help make benefit choices
Has featureDayforce Assistant: Voice/chat bot enables employees to easily make requests via mobile app
Has featureDayforce On-Demand Pay: Provides employees access to their earned wages, on demand

Ceridian Dayforce HCM Screenshots

Ceridian Dayforce HCM Videos (5)

Ceridian Dayforce HCM Downloadables

Ceridian Dayforce HCM Integrations

Ceridian Dayforce HCM Competitors

Ceridian Dayforce HCM Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Ceridian Dayforce HCM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:Global
Supported Languages: English (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai