TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/28/zA/GRRFZG7EG952.PNGCeridianA Very Stable HCM Platform2018-08-10T20:19:12.140ZDayforce is used by our third-party billing entity that provides staff within our organization. Hospital employed leadership is, therefore, able to manage the payroll and recruitment needs for their positions. Dayforce has been a very simple tool that allows a complex medical center to share manage their resources effectively. Without the generation of shared access across multiple entities, there would be a severe disruption in our ability to process payroll for all team members and collect accurate salary cost data.,A very intuitive system that can be done with minimal training or timesheet understanding.
Customization so language and pay codes can be crafted to meet organization policy.
Allows for notification outside of the system to better stay on top of requests.,There are pop-up features when looking back or triggering any retroactive features that "increases clicks" and causes frustration
Some security features also make work redundant to change/update a timecard
More consolidated options for recruitment - these features are fairly elementary,9,Personally cannot speak to a financial gain, but efficiency and productive time when using the system are very reasonable. Not cumbersome!
The system is extremely reliable and personally, have never encountered a "down time" or stoplight system error.
Reporting is fairly challenging and not intuitive. Obvious payroll data is not in line with standard business practice.,Used primarily as a payroll portal for my personal needs. It allows accurate and effective timekeeping for my staff. Great opportunity to correctly code and document hours worked that ensure compliance with both company policies as well as federal labor laws. The staff ability to manage their own time card and pay is also a plus and provides a level of empowerment to the employees.,Although I use a very simplified corner of what Dayforce has to offer (do not work in human resources and am simply a manager user), there has been an overall positive experience and feedback received across the entities utilizing the system. When it comes to employee's time off it is very straightforward, and provides enough surface level detail to aid employment and financial salary decisions.,Halogen TalentSpace and Oracle PeopleSoft HCM,Halogen TalentSpace, Oracle PeopleSoft HCM, SAP Business Warehouse,Not SureJohn PavariniCeridian Dayforce has made our company more efficient and cost-effective... it can do the same for yours!2018-07-03T14:09:48.673ZDayforce is being used across the whole organization from scheduling and labor management at the restaurants, to HRIS, payroll and recruiting in the HR dept, this system has allowed our organization to process data in real-time for more accurate and efficient business practices.,All-in-one comprehensive system
Customer support
Staying on top of the most innovative technology and customer needs
Educating their customers on their system,They are switching from Silverlight to HTML and it is causing some slowness that I hope improves when all modules are on HTML.,10,We have a positive ROI due to turning our company from 90% paper-based to less than 5% paper based.
We have seen a lot of increased efficiency with our field managers who are spending less time creating schedules and managing their labor.
We have increased productivity in HR dept due to employee self-service... the HR team spends less time on data entry.,If there are any policies or rules that aren't automatically automated by Ceridian Dayforce then the system is easily configured to make sure you are compliant.,Managers are able to update schedules in real-time based on needs, the mobile app allows for schedule changes between employees, and the schedule is integrated with the real-time time punches which then can be calculated on a paycheck at a moment's notice.,ADP Enterprise eTIME and Paylocity Web PayLisa RessieA great product without great service2017-11-28T20:00:42.236ZCeridian Dayforce was implemented in our organization on September 2017 as a solution to our HR needs like scheduling, time sheets, and payroll. We have a wide variety of profiles with all kinds of scheduling needs like office, production, drivers, merchandisers, seasonal employees, part-timers, etc., across all provinces in Canada with different labor regulations in each of them.,Keeping a digital file for our employees is certainly an advantage that will eventually help our organization reduce the paper files to a minimum and facilitate access to the employee's information from anywhere at anytime.,The biggest problem I have been facing as a user in my organization is that the application has problems saving changes that are input on the online interface. It is surprisingly frequent the times that I need to save a change in an employee's time sheet and it freezes and doesn't save a thing. For example, approving a late out could take two or three tries or even a log out - log in to get it done.
Implementation service. I report all my concerns to our HR manager and she deals with the support team from Ceridian. From my perspective as a user within my organization, I can tell that weeks pass by without a solution for any of my concerns. Holiday pay was calculated wrong by the system on November, the grace period is not working properly since day one, discrepancies between what I see on my screen and what HR sees on her screen of the same employee at the exact same time, etc. Service tickets have been submitted numerous times and I don't have a solution yet.,1,If implemented correctly and running smoothly Ceridian will definitely bring cost benefits to an organization like reductions in payroll processing times.
Update.
We asked Ceridian for an option to include a bank-of-hours for overtime agreements in Canada and we were told we needed to pay an unbelievable expensive service fee for that. As if it was something extremely customized which is not because many companies use it. This has a negative impact on a possible ROI.,We recently had a big problem when Dayforce paid a holiday to three ineligible employees and in the same period it didn't pay that holiday to other eligible employees.
We were told that the rules for our province in Canada were already input and that they were working fine. This was wrong.
Update May 2018.
Dayforce doesn't include an option for "banked-hours", even though it is very common and it's included in most Canadian provinces' labour rules.
We were asked to pay a very expensive fee to have it. So it doesn't help us with automation or compliance of overtime agreements.,At the moment, and after only two months using Dayforce, my experience has been negative. It takes me longer to review time sheets and compensations. It requires scheduling in advance to allow an employee to clock into work while my previous system allowed the employee to clock in at any time without a previous schedule. This is very helpful when dealing with emergencies or last minute needs at the warehouse.,,NetSuite, Microsoft Azure, Microsoft Office 365,15,2,Scheduling production personnel
Tracking hours worked for payroll purposes
Control Vacation and other time off periods,We haven't used Dayforce in any different way than the basics.
We tried to add a "bank of hours" but the cost is ridiculously expensive, as if nobody in Canada needs it or as if it was something extremely customized, which is not true because the bank-of-ours rules are set by the provinces and many companies use it.,At this point we are still struggling to use Dayaforce in its very basic way. Just for payroll and it hasn't been a good experience.
As I mentioned, we would certainly use it to keep track of a bank-of-hours, but there's nothing offered by Ceridian at a reasonable price.,1,1,Yes,The only time I was positively surprised by Ceridian is when I was contacted almost immediately after I posted my first review in TrustRadius.
The problem is that nothing got solved.,The time sheets reports are quite easy to use and there are a lot of different option to chose from and enough filters to narrow your results to what you need.
Hierarchies among employees are very clear and easy to understand. Dayforce shows a visual tree chart where you can clearly see the employees by group.
There is an inbox that will show the pending actions. It is very visual on the top right corner and it will clearly show you an orange circle whenever you have new items in your folder.,The most difficult part I've found is saving pretty much anything when working on the time sheets or scheduling of the employees. It constantly fails and it will freeze on the validation process or just give you an error-while-saving message, then you have to leave that section, come back and try to save again. Most of the times I need to log out, log back in and do it all over again. If it keeps failing I need to switch to a different browser. Very often I end up using Explorer, Chrome and Edge in the same "session" to get things done. This is the most frustrating issue I have with Dayforce.
Scheduling is complicated. The only "easy" option I know is to copy a full week schedule into a new week, but if I need to do some changes it is not user friendly to do it manually. You have to input each day at a time or copy one single day to another single day, one by one while pressing CTRL and dragging the selected cell/day. It is very time consuming when you have a lot employees.
The hiring questionaire could be more friendly. It is easy to miss some of the dropdown boxes as they are arranged in columns and rows. It would be a lot easier to follow a vertical list. Also, if you miss some information you won't know until it is rejected by the approver and you will need to do it all over again.
The grace period in the time sheets doesn't work. We have open support tickets about this issue and after months is still the same. An employee that starts at 7:00 am would clock in at 6:57 and Dayforce will pay those 3 extra minutes. Same when they clock out, so you end up with a few minutes of overtime for all the employees in any given day. We have some employees that are actually paid by the minute but those rules don't apply to most of the other employees and we haven't been able to get this solved by Ceridian.,Yes,2Julián GonzálezTrust Dayforce HCM2018-04-06T20:19:25.575ZDayforce is being used throughout our business. It is used to take vacation time and days away from work and we use bio metric clocks for our hourly employees. They also use the clock to log in and out of projects they are working on which is used for costing purposes of our products.,The product is very user-friendly.
It is a one time capture for payroll and HR information.
You can view earnings at any time in a real time and see what earnings are.,I feel the updates could be researched a bit more before implementing because on occasion they interfere with customization of the product that some users had put in place.,10,Dayforce has has a positive impact on our ROI. It has cut our payroll costs substantially and has paid for the implementation costs in less than a year.,Dayforce has processes in place to notify the company of when employees are eligibility for specific benefits. Dayforce can also advise when reached their maximum employee matching limits.employees,Yes the single application has made it easier for Managers to make decisions when it come to managing their employees.,,Microsoft Dynamics CRMRita E. Novak, CPHR, CMPDayforce HCM Review2017-10-05T20:40:13.908ZDayforce HCM was implemented as of 1/1/2016. We have implemented electronic timekeeping, employee self-service, electronic pay statements, total compensation statements to our employees in the US. We are currently making plans to implement the recruiting, documentation and performance management modules.To date, the implementation of Dayforce has improved the accuracy and has saved time on our payroll processing. In addition the attendance calendar is a great tool to use for any patterns in time away. The use of the Dayforce system provides our supervisors and managers with the tools necessary for them to retrieve data on their direct reports when they need it. No calling to HR to have information retrieved. The data is at their fingertips when they need it.We are looking forward to the implementation of the other modules to provide enhance the tools for both managers/supervisors and employees.,I think the Dayforce HCM product is easy and straight forward for my employees to be self sufficient in areas of their responsibility. My employees like to utilize the phone app.
Dayforce provides wonderful web training so the users can become familiar with the modules.
We are looking forward to utilizing the ACA Compliance for our 1094/1095 reporting.
We recently implemented the Performance Management module. Both our employees and managers like the easy of the product and the ability to converse.,A webinar training is wonderful, however, when your implementation team customizes the product it would be nice to have training on what and how things were programmed to meet our needs.
We would like to see the OSHA Recordable/ Workers Compensation in My HR become more robust.
Would like to see faster response to open ticket items.,9,Savings in labor as we are letting the system streamline the work.
We are looking forward to the recruiting being done in Dayforce and onboarding right into the system.
We recently implemented the Performance Management module and it has streamlined our review process.,Dayforce has been instrumental in giving us assurance in ACA compliance. We also utilize it for our time and attendance and overtime pay. Our managers, supervisor's can all see the timesheet prior to payroll running the pay check. This has allowed us to make any necessary changes prior to the payroll run.,Having one platform for all aspects of HR, payroll and talent management was one of the reasons we decided to go with Ceridian's DayforceHCM. We are excited about rollout out other modules in the near future.,,Certify,,2,ACA Compliance
Electronic time and attendance and pay.
HR system including document control, performance management, etc.,Prior to Dayforce we used a web-based program for payroll and basic HR data. Dayforce has completely allowed us to update our processes. We have file feeds for benefits. In the past HR would be tasked with multiple vendor systems to enroll employees into benefits.
We have just recently implemented the performance management module for annual reviews. We have also designed a review for our 30 and 90 day "Stay Reviews".,We need to spend more time looking at the data we have collected in Dayforce to see what other areas of the business can benefit from the information we have captured.,10,Yes,Price
Product Features
Product Usability
Existing Relationship with the Vendor
Positive Sales Experience with the Vendor,I think as an organization we evaluated and selected appropriately for our organization.,Vendor implemented,Yes,Change management was a big part of the implementation and was well-handled,Finding time to do our day to day work and find the time to test and learn the product.
It was hard to wrap our head around how everything would come together and how parts of the system interacts with each other.
File feeds can be a bear. It often takes more than one try to get them correct.,8,Online training,9,9,For best practices for configuring Ceridian Dayforce I would strongly suggest that you utilize either a vendor provided implementation team and/or your own third party, You need someone who is familiar with the Dayforce software program to help you utilize the program to help you get the most of the program.,No - we have not done any customization to the interface,No - we have not done any custom code,8,Yes,Yes, the implementation teams are usually great! They have a wealth of knowledge, there is usually more than one way to program for the result you want. You should talk where you currently are with the product/module and your future plans for use as they can help provide logical next steps.,Performance Management module.
ACA Reporting
Payroll processing,Entitlements can be a little more complex (not too difficult),9,We went live on Dayforce on 1/1/2016 and since going live we have implemented addition modules. Recruiting, Document Explorer, and Performance Management. We have plans to get On-Boarding up and running next. We really like the single platform for HR and payroll. This feature alone has saved us considerable time from how we previously tracked and processed payroll. As the administrator of our benefits, the responsibility of the ACA reporting falls on me. The ACA feature in Dayforce makes this so much easier that it is no longer the dreaded task it was prior to Dayforce.,10,8,We negotiate in November 2014 that we would have a kickoff meeting in June/July 2015 with a go live date of January 2016. Although we did not have our kickoff until Sept/Oct of 2015 we were live as of January 1, 2016!,If you have a firm go live date, be sure to communicate that date often with your account rep. Also, if they decided they want to push out your implementation and you are not able to live with a delayed date, be sure to push back. We pushed back and Ceridian came through as the partner we were anticipating.Cheryl Wampler, SHRM-SCP, SPHR
Unspecified
Ceridian Dayforce
161 Ratings
