Kenexa? You Betcha!
July 22, 2016

Kenexa? You Betcha!

Juan Kuilan, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kenexa

My company currently uses Kenexa as our applicant tracking system and new hire onboarding solution. We have multiple entities and Kenexa lets us customize the different apply and onboarding experiences based on entity, job, etc. As far as problems, we had a horrible go live experience. When we went alive a few functions did not work as tested and there was a lot of rework that had to be done. That being said, our experience post go live has been great. We are currently undergoing the Talent Suite upgrade and the service provided so far has been amazing.
  • Customization of communications being sent to candidates
  • Onboarding experience for candidates
  • Implementation teams are very responsive
  • A desire to listen to what clients want/need next
  • The current mobile application process isn't very sleek or "pretty"
  • They tend to over promise on system capabilities
  • There has been past issues with resolving issues/help desk tickets. This has improved overall but the weekend support is lacking
  • Increased new hires
  • Increased job visibility
  • Increased ease of applying
  • Increased ease of onboarding
We previously used paper, so it was a vast improvement.

Kenexa is best suited for job postings, applying, and onboarding candidates.

Less suited for talent management.

IBM Kenexa Feature Ratings

Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Customized Application Form
9
Resume Management
7
Duplicate Candidate Prevention
7
Candidate Search
5
Applicant Tracking
7
Collaboration
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
9
User Permissions
9
Notifications and Alerts
9
Reporting
8