Engage with Khoros
March 18, 2022
Engage with Khoros
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Response
- Messaging
Overall Satisfaction with Khoros Care (Formerly Spredfast + Lithium)
We use Khoros to reply to posts across all social channels. I really enjoy being able to reply to Instagram stories on the platform. Additionally, the tagging features are nice to track direct messages.
- Ability to reply to direct messages on Instagram
- Tagging system
- Glitches/slowness during high volume days
- The addition of Reddit or TikTok
- The use of its tagging feature/smart view to export direct messages, for further insight into guests' issues
I was not involved in originally choosing Khoros.
Do you think Khoros Care delivers good value for the price?
Not sure
Are you happy with Khoros Care's feature set?
Yes
Did Khoros Care live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Care go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Care again?
Yes