KnowBe4 PhishER - an easy and robust application
March 13, 2024

KnowBe4 PhishER - an easy and robust application

Henry W. Piel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

KnowBe4 PhishER offers an "all in one" nice application for training, security, and testing exercises (e.g., "phishing"). My company has been using KnowBe4 PhishER for a year and half, and the internal feedback on this product is quite positive. The training sessions are interesting and keep the team's attention.
  • Customer Support; especially when we brough the application on board. The attention to detail, instruction, and help KnowBe4 team gave us is quite good!
  • A wide variety of trainings, over a multitude of topics.
  • Phishing Tests; "set it and forget" with metrics!
  • For start-up biotech/pharmaceuticals, I think KnowBe4 PhishER is the perfect addition!
  • Successfully met the internal requirement for 1.) a training platform, 2.) phishing testing application, and 3.) metrics
Easy: more production and productivity time, and less hassling with a third-party IT Service to resolve issues.
Quite honestly, KnowBe4 PhishER was used at my last company, with great success, so when I joined this new company... it was an easy decision to bring it in and online.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

The application is very easy to set up, maintain, and extrapolate metrics for the Senior Management Team.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
10
Integration with Other Security Systems
10
Centralized Dashboard
10
Machine Learning to Prevent Incidents
10
Live Response for Rapid Remediation
10