PhishER is easy to use for all staff and great protection.
May 31, 2024

PhishER is easy to use for all staff and great protection.

Bob Rigdon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER/PhishER Plus

We use PhishER daily to help train and prevent phishing emails from becoming attacks on our company. By allowing our staff to select emails that are suspicious for further review we have thwarted many attacks. We are also able to send out simulated phishing emails to help train the staff on what to look out for as far as suspicious emails.

Pros

  • Flag Suspicious Emails
  • Prevent attacks via Emails
  • Train Staff on what to look for in an attack.

Cons

  • Does not work on Apple Mail app on Iphone
  • Loses Phishing activation code randomly
  • Could use ability to flag attacks via google drive/doc/etc
  • Saved money on similar resources
  • Isolates threat before they cost company money
  • Deters Dark Web attackers
By having a centralized resourse in PhishER we are able to save money on this protection. Otherwise, we would be paying multiple companies for multiple threat prevention resources. PhishER allows up to use one resource for all of our Phishing protection needs and in the end saves the company time and money.
PhishER Plus is one of the best anti-phishing protection resources available to us for use. It prevents from local as well as global threats that are constantly adapting. PhishER adapts with these threats and continue to protect our company. Another great thing is that it prevents some phishing attacks before they event reach our staffs inboxes.
Saved us so much time and money as well as resources. Other products require us to have an on-site server etc to run their protection service on our network.
PhishER is an add-on to the email client which makes it easy to setup and readily available to use for all staff. Other products require much more indepth setup and can be confusing for untrained staff. PhishER is easy to use for all staff and this encourages staff to use it more frequently than the alternatives.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

Our company has had many attacks come through trying to get employee information or into our system. However, with PhishER our staff now has a better understanding of what an attack looks like and if they are questionable about any email they are able to flag it easily for further review by our IT department.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
9
Integration with Other Security Systems
9
Centralized Dashboard
10
Machine Learning to Prevent Incidents
10
Live Response for Rapid Remediation
10

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