Time-Saving Tools That Boost Our Phishing Response
June 24, 2025

Time-Saving Tools That Boost Our Phishing Response

Ed Perez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER/PhishER Plus

We use KnowBe4 PhishER/PhishER Plus to analyze and remediate suspicious emails reported by employees quickly. Once reported, these emails automatically feed into a central system for review and can be checked against Egress to sort and prioritize them. This tool has significantly reduced manual triage, improved incident response, and strengthened our cybersecurity posture.

Pros

  • automates the handling of suspicious emails reported by employees
  • KnowBe4 PhishER/PhishER Plus integrates well with existing email security systems, like Egress

Cons

  • tailored reports that show the specific trend, like type of phish
  • more open to directly feeding data into our SIEM Blumira
  • boosted our incident response efficiency
  • reduced the window of risk
  • handle more phishing alerts with the same team size
The real benefit is more than just time saved—it’s that our team can now move faster when there’s a real phishing threat. We’ve seen faster resolutions, reduced exposure, and higher confidence in our email security defenses.
In our organization, we’re actively using PhishER for email triage and PhishRIP to quickly remove phishing emails from user inboxes.
Efficiency, KnowBe4 PhishER/PhishER Plus has helped us reduce the noise of phishing alerts by prioritizing real threats over harmless messages. PhishRIP has saved us hours by automatically removing confirmed phishing emails from all user inboxes, so we’re not manually cleaning them up individually.
works like it says it does

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

When employees report phishing emails, KnowBe4 PhishER/PhishER Plus shines when end users report suspicious emails through the “Phish Alert Button.” It automatically captures these reports, analyzes them, and can even auto-assign severity levels. It’s great for taking the chaos out of phishing alert triage.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Incident Response Platforms
7.2
Company-wide Incident Reporting
8
Integration with Other Security Systems
8
Centralized Dashboard
7
Machine Learning to Prevent Incidents
6
Live Response for Rapid Remediation
7

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