Item: Kyriba
Rating: 8
Author: Verified User

Overall Satisfaction with Kyriba

Use Cases and Deployment Scope

We use Kyriba as our treasury management system. It helps us position cash and process wires and FX settlements. We also leverage its payment factory module for AP automation. We are starting to utilize its API functionality to extend automation into Power Platform, including enabling board-level and management-level reporting through Power BI.

Pros and Cons

Pros

Payment processing, including visibility through its payment cockpit
Managing financial transactions, including loans and FX contracts
Adding enhancements on a regular basis

Cons

Kyriba Support is poor; they do not respond in a timely manner, if at all
The internal design is rigid and confusing. Several report columns and internal controls do not make sense.
Despite recently upgrading the UI to utilize HTML5, it still feels old and difficult to navigate.

Return on Investment

Transparency of outstanding positions for reporting and decision making
Efficiency due to standardization of complex processes

Usability

Difficult to navigate UI, but most functionality is there

Key Insights

Do you think Kyriba delivers good value for the price?

Yes

Are you happy with Kyriba's feature set?

Yes

Did Kyriba live up to sales and marketing promises?

Did implementation of Kyriba go as expected?

Would you buy Kyriba again?

Yes

Likelihood to Recommend

It is best suited for complex organizations such as ours, as it bests its competitors in its feature set. Less complex organizations would likely benefit from less complex software.

Kyriba Feature Ratings

Comments

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