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Leedfeeder Review
February 09, 2023

Leedfeeder Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Leadfeeder

  • Gives you leads
  • The claim to have a well functioning interface to Dynamics CRM; In my opinion that is not the case though. It has several severe errors which now after 1 year is still not solved.
  • I am spending lot of time on workarounds due to error in Leadfeeder.

Do you think Leadfeeder delivers good value for the price?

No

Are you happy with Leadfeeder's feature set?

No

Did Leadfeeder live up to sales and marketing promises?

No

Did implementation of Leadfeeder go as expected?

No

Would you buy Leadfeeder again?

No

Interface is nice. But intetgration to Microsoft CRM is not working and they do nothing to make it work, in my opinion. I have reported 2 errors in the integration between Leadfeeder and Microsoft CRM. I documented the errors. First error I reported about 1 year ago and second issue reported about 1 month ago. None of them are solved and they are not giving any date on when it will be solved. The Leedfeeder visits are being transfered to our CRM via the interface between Leadfeeder and Dynamics CRM, but Leadfeeder is assigning wrong person in the transfer. For that reason the feature is not useable for us. If we change the owner of the parent of the Leadfeeder records in CRM (the Account), the owner is not changed on the Leadfeeder entity - making the Leadfeeder entries not visible for the new owner. I believe they do nothing about these errors. I cannot recommend this tool as the service is close to non existing, in my opinion. We will look for alternative tool.