Overall Satisfaction with Lessonly
We are using it primarily as a learning management tool in the contact center and to conduct self directed weekly team meeting updates.
- Retired old LMS systems
- Able to have analytics on use by associate
- Able to see what information is being searched for and revising missing or unclear content
- Ask feature puts immediate power in the users hands.
Chat service always available and responds quickly. Consultant support has been with us all along and given us feedback on how to build the best content.
Lessonly is the best. Easy to update, user-friendly and full of analytical data your supervisors can use.
It is primarily designed for training. We are moving more into that area and hope to continue to grow in our use. Their annual conference is a great offering in ways of getting associates to want to be their best self. This company is amazing to work with.