Hope Gay
Hope Gay
Goldsboro, North Carolina
Member for 6 years
5 ratings & reviews completed
Average rating:
Reputation: 68
| Title | Assoicate Director of CSO Contact Center |
|---|---|
| Job Type | General Manager |
| Department | Corporate |
| Company | Sentry Insurance |
| Industry | Insurance |
| Size | 1001-5000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Seismic Learning | 2 years | |
Verint Workforce Management | 1 year | |
Verint CX Automation | 3 years | |
Verint Community | 5 years | |
Clarabridge (discontinued) | 5 years |
Badges
Pundit- Customer Engagement
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Verint CX Automation | Jul 3, 2025 | Read Review | |
| Verint Community | Feb 17, 2025 | Read Review | |
| Seismic Learning | Aug 1, 2019 | Read Review | |
| Clarabridge (discontinued) | Feb 11, 2025 | ||
| Verint Community | Feb 11, 2025 |