Positive experience when using Lifesize Cloud!
October 21, 2016

Positive experience when using Lifesize Cloud!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lifesize Video Conferencing

With Lifesize Cloud, the implementation was absolutely quick and flawless. For each location, set up took just a few minutes. The longest part was updating the system, and even that only took a couple of minutes. With previous versions we had to do a great deal of network configuration due to the complexity of our cross network connections. Not so with the cloud based solution.
We currently utilize Lifesize conferencing across our entire organization. We are spread out amongst 5 remote office locations and this allows for us to maintain communication and face-face briefings on daily activities. More recently we have begun using it to provide training to people at our remote sites as well. With the advent of Lifesize Cloud, we have also heavily expanded the use to people connecting via smart devices from individual offices or homes.
  • Good clear video and audio quality. After upgrading our 10-12 year old systems, the quality was strikingly better. But, even still, the older equipment was rock solid despite being many years past its life expectancy.
  • Remote management of the remote "Room" systems. This allows for my staff to monitor and make changes to "room" settings without having to travel great distances to make a simple settings change, drastically improving IT time.
  • Ease of use. The system is extremely easy to use, which is especially important for non-technical people. We literally deployed the upgraded system and before we had a chance to notify anyone, they were up and using the system with no problems. Again, saving IT staff time.
  • The web application requires a remote access user to have a camera on their own system before they are allowed to join in on a video conference. While they can phone in and listen to the conference, it would be nice if they could also still watch the conference even if they did not have a camera on their own computer. While it is quickly becoming the norm for all laptops to have cameras, there are a great deal of desktop machines that do not.
  1. Daily briefings amongst our remote stations/offices
  2. Remote interviews with potential job candidates
  3. Training
  1. "Tough talks" with employees where personal connection is needed or appropriate
  2. When discussing sensitive information

Lifesize Video Conferencing Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Desktop sharing
Calendar integration
Meeting initiation
Record meetings / events
Not Rated
Not Rated
Live chat
Not Rated
Not Rated
Participant roles & permissions
Not Rated